Operations Manager
4 days ago
Job Description: Work Setup: Office Based for 6 months, and possible work from home Grow your career with BMG Outsourcing - a leading, well-respected Australian-owned Outsourcing Company with offices in Clark and Sydney, offering you a long-term rewarding career with our Australian client. We are seeking a dedicated and detail-oriented individual to join our team as Operations Manager for our client. The primary responsibility is to contribute to the success of the business by planning and controlling the activities of the technical team; and managing client tickets, projects and invoices in Autotask. Working with the management team, the position also contributes to the development and implementation of organizational strategies, policies and practices. The Operations Manager is required to delegate tasks and coordinate the work of the technical team and will have accountabilities for managing the Filipino personnel. Responsibilities: Consistently provide a high level of customer care to maximise positive client experience. Manage and oversee the service desk ticketing system to plan and control frontline client services within predefined service level goals and budget constraints. Monitor daily service desk ticket activity to progress jobs and identify completion risks; and ensure the proper, accurate and timely recording and closure of all tickets. Monitor, analyse and report on service desk ticket activity; and design, schedule and execute automated reports to clients. Support the financial management of the business by generating, quality assuring and posting invoices from Autotask. Contribute to the continuous improvement of the service desk ticketing system and work allocation methodologies. Contribute to the development and implementation of organisational strategies, policies and practices as a member of the management team. Any other tasks that reasonably fall into the scope of the role. Requirements: Bachelors degree in computer engineering, Computer Science, Information Technology or other. Highly developed organizational, administrative and people management skills. Highly developed skills in managing multiple tasks and competing priorities. Strong written and verbal communication, negotiation and facilitation skills. Minimum five years IT experience focused on infrastructure, systems, networking or service desk. Experience in operations management, process development and review, and team supervision. Capacity to use the Microsoft Office suite of applications to an intermediate-high level. Strong working knowledge of service desk ticketing system software. (Autotask) #J-18808-Ljbffr
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Operations Manager
4 days ago
Angeles, Philippines Staff Outsource Solutions Full timeOperations Manager – Remote About the Role We are looking for a strategic, detail‑oriented leader to optimize operations and build high‑performing remote teams. In this role you will drive seamless service delivery, client satisfaction, and internal efficiency in a fast‑paced, service‑driven staffing environment. Key Responsibilities Manage daily...
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Operations Manager
3 weeks ago
Angeles, Philippines On Spot Global Corporation Full timePosition Overview We are looking for a dynamic and experienced Operations Manager to lead and elevate our customer service operations. The ideal candidate is a results-oriented leader with a strong passion for delivering outstanding customer experiences. This role requires a blend of strategic leadership, operational expertise, and team management skills to...
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Operations Manager
4 weeks ago
Angeles, Philippines BruntWork Full timeDirect message the job poster from BruntWork Job Role Summary/Overview We are seeking a highly motivated and experienced Operations Manager to join our growing team. As the Operations Manager, you will be the driving force behind our agency's efficiency and success. You will be responsible for overseeing all aspects of our day-to-day operations, ensuring...
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Contract Operations Manager
4 weeks ago
Angeles, Philippines BIMTEC Full timeContract Operations Manager 2 days ago Be among the first 25 applicants BIMTEC is a leading Engineering Management Organization (EMO) that applies engineering principles to business practices. The company integrates in-house engineering, value engineering, information management, site construction management, and process management in a unified Building...
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Contract Operations Manager
3 weeks ago
Angeles, Philippines Bimtec ENG Full timeContract Operations Manager 1 week ago Be among the first 25 applicants BIMTEC is a leading Engineering Management Organization (EMO) that applies engineering principles to business practices. The company integrates in-house engineering, value engineering, information management, site construction management, and process management in a unified Building...
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Operations Manager | Pampanga
7 days ago
Angeles, Philippines TaskUs Full time.Operations Manager | Pampanga page is loaded## Operations Manager | Pampangalocations: Angeles, Pampanga, Philippinesposted on: Posted Todaytime left to apply: End Date: December 30, 2025 (30+ days left to apply)job requisition id: R\_2510\_13632****About TaskUs:**** TaskUs is a provider of outsourced digital services and next-generation customer experience...
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Senior Operations Manager
3 weeks ago
Angeles, Philippines TaskUs Full timeAbout TaskUs TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media,...
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Senior Operations Manager
4 weeks ago
Angeles, Philippines TaskUs Full time.Senior Operations Manager page is loaded## Senior Operations Managerlocations: Angeles, Pampanga, Philippinestime type: Full timeposted on: Posted Todaytime left to apply: End Date: October 24, 2025 (8 days left to apply)job requisition id: R\_2510\_14282****About TaskUs:**** TaskUs is a provider of outsourced digital services and next-generation...
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Contract Operations Manager
4 weeks ago
Angeles, Philippines BIMTEC Full timeBIMTEC is a leading Engineering Management Organization (EMO) that applies engineering principles to business practices. The company integrates in-house engineering, value engineering, information management, site construction management, and process management in a unified Building Information Modeling (BIM) environment. This approach yields the most...
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Operations Manager
1 week ago
Angeles City, Central Luzon, Philippines DCD Foods Franchising OPC Full time ₱600,000 - ₱800,000 per yearQualifications:• Minimum of 5 years of experience in a management or supervisory role within the food and beverage or retail industry• Proven track record in driving operational excellence and maximizing the performance of franchise or multi-unit operations• Strong analytical and problem-solving skills to identify and address operational challenges•...
