Product Support Specialist
4 days ago
Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure. Product Support Specialist Polanco, Mexico City (Hybrid) Position Summary Thales is looking for a Product Support Specialist dedicated and detail-oriented Support Specialist to join our team. This role will be crucial in providing administrative support, preparing reports, creating presentations, and assisting with various tasks to ensure the smooth operation of our support services. We are looking for a proactive problem-solver with excellent organizational and communication skills. Key Areas of Responsibility Compile and analyze data to generate reports that provide insights into support operations and customer satisfaction. Create and design presentations for internal and external stakeholders. Perform various administrative tasks to support the team and enhance productivity. Organize and manage tasks efficiently to ensure timely completion of projects. Maintain accurate records of customer interactions, issues, and resolutions. Communicate updates and important information effectively. Minimum Qualifications Bachelor’s degree in business administration, Information Technology, or a related field of study; and / or equivalent experience. Proven experience in an administrative or support role, preferably in a technical support environment. Knowledge of Cybersecurity topics. Experience with report generation and data analysis. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software. Intermediate-advanced English proficiency, oral and written. Strong communicator and negotiator, analytical, results-oriented, customer-oriented, a strong time manager, autonomous, honest, and empathetic, strong focus on helping customers and ensuring their satisfaction. If you’re excited about working with Thales, but not meeting the requirements for this position, we encourage you to join our Talent Community What We Offer Thales provides an extensive benefits program for all full-time employees and their eligible dependents, including the following: Elective Health and Dental plans. Company paid holidays, vacation days, and paid sick leave. Company provided Life Insurance. Why Join Us? Say HI and learn more about working at Thales click here. Great journeys start here, apply now #J-18808-Ljbffr
-
Product Specialist
6 days ago
, Pangasinan, Philippines HRSI Human Resource Specialist Inc. Full timeOverview Employee Recognition and Rewards | Incentives | Government Mandated Benefits | Professional Development | Job Training | Maternity & Paternity Leave, Solo Parent Leave Responsibilities Monitor product performance and gather feedback from stakeholders and customers. Support the sales team with product knowledge, demos, and customer queries....
-
Product Specialist
6 days ago
, La Union, Philippines HRSI Human Resource Specialist Inc. Full timeOverview On-site - La Union | No Experience Required | High/Senior High School | Contract Job Description Monitor product performance and gather feedback from stakeholders and customers. Support the sales team with product knowledge, demos, and customer queries. Qualifications High school graduate or equivalent With experience in retail sales or customer...
-
Systems Implementation/Site Support
2 weeks ago
, Central Luzon, Philippines TradeX Network Inc. Full timeThe Systems Implementation/Site Support is responsible for assisting in the deployment of software and systems solutions for PEZA. This role involves working closely with clients, project managers, and technical teams to ensure the successful implementation and integration of our products. The Implementation Support Specialist will provide technical support,...
-
Customer Support Consultant
3 weeks ago
, Central Luzon, Philippines Sim Full timeWho We Are For over 50 years, we have worked closely with investment and asset managers to become the world’s leading provider of integrated investment management solutions. We are 3,000+ colleagues with a broad range of nationalities, educations, professional experiences, ages, and backgrounds in general. SimCorp is an independent subsidiary of the...
-
Product Manager
2 days ago
, Central Luzon, Philippines Viventis Search Asia Full timeThe Product Manager is responsible for developing and executing strategies to drive the growth, profitability, and market competitiveness of the feed product portfolio. This role involves managing the full product lifecycle from market research and product development to pricing, promotion, and performance monitoring in coordination with technical, sales,...
-
Mulesoft Production Support Specialist
3 weeks ago
, , Philippines Buscojobs Full timeRole Overview We are seeking a MuleSoft Production Support Specialist to provide operational stability and incident response for a global retail client. You will take over from the European team at 17h30 CET and act as the first line of support for the US market. This is a dedicated night shift support role with a focus on analysis, troubleshooting, and...
-
Product Support Specialist
3 weeks ago
, Metro Manila, Philippines LeapFroggr Full timeOverview We are on a mission to transform healthcare in the Philippines. We believe in innovation and excellence, and we\'re looking for passionate individuals to join our team. As a Junior Product Support Specialist, you will play a crucial role in ensuring unparalleled customer satisfaction and service excellence. Responsibilities Customer Service...
-
Treasury Specialist
4 weeks ago
, Central Luzon, Philippines SupportNinja Full timeWork Setup: Hybrid (Sometimes needs to travel to Hideout at The Hideout in Clark, Pampanga/Sanctum at The Sactum in Quezon City 2-3 times/month) Equipment: Company Provided The Treasury Specialist is responsible for maintaining a company's financial stability by managing cash flow, processing transactions, and ensuring accurate financial records. Key...
-
Technical Sales Support Engineer
4 days ago
, Central Luzon, Philippines KONE Full timeFounded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that...
-
Product Specialist
6 days ago
, Ilocos Sur, Philippines HRSI Human Resource Specialist Inc. Full timeResponsibilities Monitor product performance and gather feedback from stakeholders and customers. Support the sales team with product knowledge, demos, and customer queries. Qualifications High school graduate or equivalent; With experience in retail sales or customer service is an advantage; Good communication and interpersonal skills; Presentable,...