Service Desk Analyst
5 days ago
Position: Service Desk Analyst About Advanced Energy Advanced Energy Industries, Inc. (NASDAQ: AEIS), enables design breakthroughs and drives growth for leading semiconductor and industrial customers. Our precision power and control technologies, along with our applications know-how, inspire close partnerships and innovation in thin-film and industrial manufacturing. We are proud of our rich heritage, award-winning technologies, and we value the talents and contributions of all Advanced Energy's employees worldwide. Responsibilities: Detect incidents Triage, record, and maintain incidents/requests information to aid current and future resolutions Resolve incidents/fulfill requests at first contact Own (single point of contact), escalate, and coordinate the activities required to resolve the incident or fulfill the request until closure Control further escalations as required Conduct System Monitoring to ensure high availability of business critical/important systems Process and fulfill new profile request and profile deletions or as per requested and stated in ITAMS. Performs other duties as assigned Qualifications Graduate of any Engineering or any Computer Science related courses At least 2 years related experience Fresh graduates are welcome to apply Knowledgeable in the ff:Windows Desktop environment Basic software installation and troubleshooting Basic internetworking computers Strong Customer focus Ability to define and solve problems Very good English communication skills Demonstrate desire to learn Extreme focus on accuracy, attention to detail and consistency of work Self-motivated with a positive attitude and willingness to accept varied assignments Can work with minimum supervision As part of our total rewards philosophy, we believe in offering and maintaining competitive compensation and benefits programs for our employees in order to attract and retain a talented, highly engaged workforce. Our compensation programs are focused on equitable, fair pay practices including market-based base pay, an annual pay-for-performance incentive plan, we offer a strong benefits package in each of the countries in which we operate.Advanced Energy is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans, and Individuals with Disabilities. We are committed to protecting and respecting your privacy. We take your privacy seriously and will only use your personal information to administer your application in accordance with the RA No. 10173 also known as the Data Privacy Act of 2012. #J-18808-Ljbffr
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IT Service Desk Analyst I
2 weeks ago
Quezon City, Philippines Afni, Inc. Full timeAfni, Inc. Quezon City, National Capital Region, Philippines IT Service Desk Analyst I Afni, Inc. Quezon City, National Capital Region, Philippines Get AI-powered advice on this job and more exclusive features. Position Purpose The Help Desk Analyst is the first point of contact for technology incidents and service requests submitted by Afni personnel. Under...
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IT Service Desk
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Quezon City, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱320,000 - ₱480,000 per yearIT Service Desk Hiring - Start Immediately - Apply nowService Desk Analyst Responsibilities:Testing and analyzing IT system and software performance.Resolving incoming client and personnel IT queries remotely via chat, email and phone.Prioritizing and resolving IT concerns and escalating serious issues to relevant stakeholders.Avoiding service interruptions...
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IT Service Desk Analyst- BPO
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Quezon City, National Capital Region, Philippines Stark Asia Solutions, Inc Full time ₱360,000 - ₱480,000 per yearURGENTLY HIRING FOR IT SERVICE DESK ANALYST in QUEZON CITY :))VIRTUAL PROCESS ONLY :)Position: IT Service Desk AnalystWork set up: OnsiteShift Schedule: Night shift/Shifting ScheduleStart date: October 2025Site: Centris, Quezon CityPerks and BenefitsEARN up to 38,000 basic plus 2,400 Non Taxable Allowance( Depends on Previous salary and experiences) Must...
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Service Desk Analyst
3 weeks ago
Quezon City, Philippines ECLARO Full timeECLARO Quezon City, National Capital Region, Philippines Service Desk Analyst ECLARO Quezon City, National Capital Region, Philippines Main Purpose Manage user access requests (e.g., account provisioning, deactivation, license assignments). Classify, prioritize, and escalate tickets appropriately to Tier 2. Address general IT issues, perform password resets,...
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Service Desk Analyst
1 week ago
Makati City, National Capital Region, Philippines Booth and Partners Pte Ltd Full time ₱250,000 - ₱500,000 per yearService Desk Analyst - Level 1Managed Service Delivery - Service DeskAward: Professional Employees AwardPosition-2491ConfidentialCopyright 2019 Data#3 Limited. All rights reservedPage 1 of 3Data 3's vision is to harness the power of people and #technology for a better future.These core values define the expected behaviours of ourpeople, which in turn shape...
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Service Desk Analyst
2 weeks ago
Mandaluyong City, National Capital Region, Philippines Unisys Full time ₱40,000 - ₱60,000 per yearJob Title: Service Desk AnalystJob Description:-Responsible for providing the first line of post-sales telephone technical support of hardware, systems, sub-systems and/or applications for customers and/or employees.-Typically provides technical support to external customers.-Applies basic diagnostic techniques to identify problems, investigate causes and...
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Service Desk Analyst L2
2 weeks ago
Mandaluyong City, National Capital Region, Philippines Unisys Full time ₱400,000 - ₱600,000 per yearCompany DescriptionUnisys is a global technology solutions provider dedicated to helping the world's leading organizations achieve innovation and business success. Through cutting-edge solutions in cloud, AI, digital workplace, logistics, and enterprise computing, Unisys empowers clients to challenge boundaries and reach their full potential. With a history...
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IT Service Desk Analyst I
1 week ago
Quezon City, National Capital Region, Philippines Afni, Inc. Full time ₱250,000 - ₱500,000 per yearPosition Purpose:The Help Desk Analyst is the first point of contact for technology incidents and service requests submitted by Afni personnel. Under general supervision, provides Tier 1 phone and email support to end-users for employee access, password resets, desktop computers, servers, custom applications, and hardware. The incumbent may interact with...
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IT Service Desk Analyst I
3 days ago
Quezon City, National Capital Region, Philippines Afni, Inc. Full time ₱25,000 - ₱60,000 per yearPosition Purpose: The Help Desk Analyst is the first point of contact for technology incidents and service requests submitted by Afni personnel. Under general supervision, provides Tier 1 phone and email support to end-users for employee access, password resets, desktop computers, servers, custom applications, and hardware. The incumbent may interact...
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IT Service Desk Analyst
2 days ago
Quezon City, National Capital Region, Philippines Systemantech, Inc Full time ₱240,000 - ₱300,000 per yearJOB SUMMARYAs an IT Helpdesk Support, you will be the first point of contact for our clients, providing technical support and assistance with their IT-related issues in the company. Your primary responsibility will be to ensure our clients have a seamless and efficient experience while resolving their IT problems. This role plays a crucial part in...
