Operations and Process Specialist

About Toku

Every company in the world runs payroll. But the rails underneath it haven’t changed since the 1970s.

Toku is building what comes next - infrastructure that makes payroll work the way the internet does: instantly, globally, and without unnecessary friction.

We enable companies to pay teams in stablecoins, fiat, or tokens - without switching systems, retraining staff, or giving up compliance. With one API, Toku connects into platforms like ADP, Gusto, or Workday, and upgrades the back end to move money in seconds instead of days.

We\'re building the future of payroll and we\'re just getting started.

To learn more, check our website.

We are looking for a dedicated and detail-oriented Operations and Process Specialist to join our team. In this role, you will focus on supporting key operational tasks, ensuring accuracy, maintaining seamless, and timely processes across our core business operations.

The ideal candidate is highly organized, process-driven, and thrives in a collaborative, team-based environment. They will strive to achieve operational excellence and aspire to become a Subject Matter expert (SME) in various operational processes over time.

• Assist with data entry, system processing, and reconciliation of payslips, token grants, and vesting schedules.
• Perform routine and ad hoc tasks to support the administration of compensation programs.
• Upload and manage critical documents and data across platforms.
• Follow established workflows meticulously to ensure data accuracy and compliance.
• Identify areas for process improvement and collaborate with the team to implement enhancements.
• Work closely with colleagues across various teams to ensure tasks are completed efficiently and meet high standards.
• Provide operational support to the team and help balance workload demands during peak periods.
• Maintain detailed records of tasks, workflows, and updates to ensure consistent and transparent operations.
• Assist in generating periodic reports to track progress and identify process efficiencies.
• Develop expertise in specific operational areas to become a go-to resource for the team.
• Stay up-to-date with tools and best practices to enhance the quality of work over time.

• Bachelor’s degree in business administration, finance, accounting, or a related field.
• 3-5 years of experience in an operations or process-oriented role, preferably in the payroll or finance industry.
• Strong understanding of payroll processes, including data entry, reconciliation, and reporting.
• Exceptional attention to detail and a commitment to accuracy.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• A process-driven mindset with the ability to follow established workflows.
• Excellent communication and collaboration skills.
• Proficiency in Microsoft Excel and other productivity tools.
• Self-motivated and eager to learn and grow into a Subject Matter Expert (SME) role.

• Familiarity with compensation programs or payroll operations is a plus.
• Experience working with cross-functional teams in a fast-paced environment.
• Basic understanding of digital assets or blockchain technology is an advantage but not required.

• Remote-first work culture
• Flexible working hours
• Competitive salary
• Competitive equity
• Apple laptop

Toku is an equal opportunity employer, and we are committed to being a diverse team that reflects a broad range of background, thought, and experience. We do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, age, national origin, status as an individual with a disability, status as protected veteran, or any other legally protected characteristics. Women, minorities, LGBTQ+, and people from underrepresented backgrounds are strongly encouraged to apply.

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