WM Mortgage Operations

Overview

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging environment?

As a WM Mortgage Operations – Processing Analyst within JPMorgan Private Banking, you will manage the end-to-end processing of mortgages and HELOCs, coordinating with internal and external teams to ensure all documentation, regulatory, and quality requirements are met from assignment through closing. You will also resolve issues and facilitate communication with third parties as needed.

Responsibilities

• Achieve daily production targets on a consistent basis and turnaround priority reviews within the stipulated timelines
• Maintain high standards and follow all process controls with no lapses
• Handle issues and escalate to management if required
• Interact with different stakeholder to resolve process issues and play key role in adding process controls
• Suggest process enhancements, possible automations for better controls, perform periodic risk and controls analysis with the team for process risk valuation

Required qualifications, skills, and capabilities

• Minimum of 2 years of experience in US mortgage loan originations, with expertise in Mortgage concepts; Working knowledge of major US Mortgage Regulations, mortgage originations life cycle
• Excellent written and verbal communication skills to communicate with internal and external parties to resolve issues
• Proficiency in analyzing documents like Title, Home Owners Insurance/Flood, Appraisal, etc.
• Must have had exposure to production management, work allocation, prioritization, exception handling, and process documentation
• Proficient in Microsoft Office applications (Word, Excel, and Outlook)
• Proficient in organizing, priority setting, pipeline management, stakeholder management
• Ability to act independently and work in a fast paced, high production environment
• Time Management, flexibility & adaptability to changes
• Good analytical skills with attention to detail
• Exception Handling & Subject Matter Expertise, challenges status quo

Preferred qualifications, skills, and capabilities

• At least Bachelor9s degree
• Experience in Loan Processing process is preferred

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