Flexible Benefits Administration Analyst

6 days ago

Taguig, Philippines Willis Towers Watson Full time

Description

As a Flex Analyst within the H&B, you will be part of a team supporting our Asia Pacific clients in monitoring and tracking submitted claims and reimbursements.

The ideal candidate will be detail-oriented and have excellent data manipulation skills. Also, exposure or background in the benefits brokerage / insurance administration work is required. The position would also require project management skills and customer support / management skills.

You will have the opportunity to:

  • Enhance your technical knowledge of benefits plans around the world
  • Enhance data, process and project management skills
Qualifications
  • Bachelor’s degree required, preferably in a program with heavy emphasis on mathematics or business
  • 1-2 years’ work experience either in an insurance company or an outsourcing company doing healthcare processes (eg claims, enrolment)
  • Previous benefits or insurance experience a plus
  • Advanced proficiency in Microsoft Office (Word, Excel and PowerPoint)
  • Experience with data entry, validation and manipulation (advanced Excel skills are essential)
  • Ability to review and check data against subject domain knowledge (e.g., health and group benefits) and understand the data’s applicability/accuracy for the designated purpose
  • Ability to ask the right questions and seek help where appropriate
  • Sense of accountability; owning one’s work and taking pride in it
  • Collaboration with a global team, include taking accountability for quality and on-time delivery of own work and involving other team members when appropriate
  • Structured problem solving and analytical thinking
  • Continuous improvement mindset – increasing task efficiency and effectiveness with each product or service repetition
  • Strong client service orientation
  • Strong client relationship, interpersonal and team skills
  • Proficiency in English required, good written and communication skills
  • Able to work shift hours

WTW Co. Is An Equal Opportunity Employer

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