
Director of CRM
4 weeks ago
Overview
BettingJobs Manila, National Capital Region, Philippines
Direct message the job poster from BettingJobs
Recruitment Consultant at Bettingjobs.comBettingJobs is working with a well established iGaming operator seeking to expand their senior team with an experienced Director of CRM. THIS ROLE IS BASED IN THE MANILA HQ.
Responsibilities- Own the full CRM strategy and execution for the PH market, including onboarding flows, retention, win-back, churn mitigation, and reactivation.
- Build and manage automated CRM campaigns using enterprise tools (e.g. Optimove, FastTrack, or equivalent).
- Lead a team of CRM executives, campaign managers, and analysts in delivering measurable performance.
- Ensure regulatory compliance in all player communications, promotions, and data handling.
- Use segmentation, cohort analysis, and predictive modeling to drive engagement, loyalty, and LTV.
- Design and iterate bonus and loyalty mechanics that are performance-based, sustainable, and regulation-compliant.
- Work closely with BI, Product, and Compliance teams to drive data-informed decisions and real-time personalization.
- Define key CRM KPIs and regularly report on campaign performance, retention rates, player health metrics, and ROI.
- Ensure all communication journeys (email, SMS, push, in-app) are optimized and nonintrusive.
- Serve as the go-to expert on CRM-related system needs, integrations, and martech solutions.
- 10+ years of CRM experience in online gambling, iGaming, with at least 5 years in a leadership capacity.
- Experience in both regulated and grey markets is highly preferred.
- Proven success managing data-driven CRM programs with clear impact on retention and LTV.
- Strong command of CRM platforms and martech stacks—e.g., Optimove, FastTrack, or similar.
- Ability to localize CRM strategies for the Filipino player base while applying global best practices.
- Excellent collaboration with cross-functional teams (BI, Legal, Product, VIP, Support).
- Comfortable working in a fast-paced, multi-brand environment with tight deadlines and high growth targets.
- Analytical mindset with proficiency in tools like Excel, SQL, Looker, or Tableau.
- Seniority level: Director
- Employment type: Full-time
- Job function: Marketing
- Industry: Gambling Facilities and Casinos
-
Director of CRM
6 days ago
Manila, Philippines BettingJobs Full timeOverview Director of CRM – BettingJobs Manila, National Capital Region, Philippines. THIS ROLE IS BASED IN THE MANILA HQ. Responsibilities Own the full CRM strategy and execution for the PH market, including onboarding flows, retention, win-back, churn mitigation, and reactivation. Build and manage automated CRM campaigns using enterprise tools (e.g....
-
Director of CRM Job
3 weeks ago
Manila, Philippines SmartConsulting.net Full timeLocation: Manila, Philippines We are seeking a strategic and execution-focused Director of CRM to lead all player engagement, retention, and lifecycle initiatives in the Philippines market. This role is critical to delivering sustainable long-term customer value in a regulated environment while balancing high-performance CRM operations with strict...
-
Director of Business Development – Manila
2 weeks ago
Manila, National Capital Region, Philippines Smart Outsourcing Solution Full time ₱104,000 - ₱130,878 per yearThe Director of Business Development will lead a small team, execute sales strategies, and build trusted client partnerships. This position blends leadership, client engagement, and hands-on sales execution in a fast-paced environment.Key ResponsibilitiesLead and mentor a team of 3–5 sales professionals to achieve targets.Develop and execute sales...
-
Director of Educational Partnerships
4 weeks ago
Manila, Philippines Tutor Me LA LLC Full timeDirector of Educational Partnerships (K-12) Director of Educational Partnerships (K-12) 4 weeks ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. We are seeking a School Partnership Director in charge of generating strategic business relationships and expanding existing business partnerships. The position...
-
Commercial Growth Director
2 weeks ago
Manila, Philippines RxTro Pty Ltd Full timeWe are seeking a seasoned and results-driven Commercial Growth Director to lead the strategic planning, performance management, and execution of our inside sales and platform adoption engine. This management role has direct line responsibility for the commercial teams and is accountable for translating high-level business objectives into measurable,...
-
Marketing Director
2 weeks ago
Manila, Philippines Doo Group Full timeDoo Group Manila, National Capital Region, Philippines Marketing Director (CFD) Role : Global Head of Marketing for the CFD brand, leading the group’s marketing strategy and execution with a strong focus on emerging markets and Belt & Road regions. The goal is to drive business growth through high-efficiency, cost-effective marketing models, rather than...
-
Director, Support
19 hours ago
Manila, Philippines Tricentis Full timeDirector of Support Company: Tricentis Location: Manila, National Capital Region, Philippines Employment type: Full-time Seniority level: Director Job function: Other Industries: Software Development Tricentis is a global leader in continuous testing and quality engineering. The Tricentis AI‑based continuous testing portfolio provides a new, fundamentally...
-
Strategy Director
4 weeks ago
, Metro Manila, Philippines Buscojobs Full time1631 Taguig, National Capital Region Career Connect Permanent The Strategy and Innovations Director spearheads the data gathering, analysis, and ideation needed for the formulation of short, medium, and long-term strategies of the organization. Working with the management team, he/she ensures initiatives are properly aligned to allow for the goals to be met,...
-
Associate Sales Director
3 days ago
Manila, National Capital Region, Philippines Silverpush Full time ₱1,200,000 - ₱3,600,000 per yearSr. Sales Manager / Assoc. Sales DirectorDisrupt the status quo. Sell the future of advertising.Silverpush is transforming digital advertising through cutting-edge, AI-powered contextual technology—connecting brands to relevant audiences in a privacy-first, cookieless world. Trusted by global brands across the world, we've delivered over 4,000 campaigns...
-
Director of Educational Partnerships
4 weeks ago
Manila, Philippines Tutor Me Education Full timeWe are seeking a School Partnership Director in charge of generating strategic business relationships and expanding existing business partnerships. The position will work with US public and non-public school entities to grow new programs and services including tutoring, intervention, summer school and more. The ideal candidate currently works or has worked...