Property Manager

1 day ago

Makati, Philippines SosaJB Property Management Corp. Full time

1 day ago Be among the first 25 applicants Responsibilities Lead, Manage, and Make People Accountable (LMA): Develop and implement strategic plans for property management to achieve organizational goals and improve operational efficiency. Lead, mentor, and develop a team of property management professionals, providing guidance, training, and support to ensure high performance and professional growth. Establish performance metrics, conduct regular evaluations, and hold team members accountable for responsibilities and outcomes. Customer Service Delivery: Act as the primary point of contact for tenants and owners, responding promptly to inquiries, complaints, and emergencies to ensure customer satisfaction. Coordinate with service providers and contractors to ensure timely and high-quality service delivery, including property inspections and maintenance activities. Gather feedback from tenants and owners, analyze service delivery processes, and implement improvements. Remarkable Customer Experience (RCX): Build positive tenant relationships by organizing community events and activities that enhance the living or working environment. Implement initiatives to maintain properties in a well-kept and aesthetically pleasing condition. Collect and analyze tenant feedback to identify areas for improvement and execute action plans. Reporting: Prepare and present reports on property performance, occupancy rates, and financial status to stakeholders. Analyze data to identify trends, opportunities, and areas for improvement, using insights to guide strategic decisions. Communicate effectively with property owners, investors, and senior management through detailed reporting. Fund Management: Develop and manage property budgets, monitor expenditures, and oversee rent collection and financial transactions. Ensure timely and accurate financial reporting and record-keeping. Identify opportunities to increase property income and reduce expenses, recommending capital improvements and investments. Policy Making: Develop and implement property management policies and procedures aligned with legal requirements and industry best practices. Review and update policies regularly for relevance and effectiveness, engaging stakeholders in the process. Ensure consistent enforcement of policies across all properties, providing training and guidance to staff. Requirements Bachelors degree in Business Administration, Engineering, Real Estate, Property Management, or related field. 35 years of property management experience required. Experience managing residential, commercial, and industrial properties. Strong understanding of local and national property management laws, including landlord-tenant regulations. Ability to manage budgets, financial reporting, and cost analysis for property operations. Basic knowledge of maintenance and construction principles to address property-related issues. Strong grasp of customer service strategies to maintain tenant satisfaction. Familiarity with property management software, financial tools, and communication platforms. #J-18808-Ljbffr

  • Property Manager

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