Customer Service Associate

7 days ago


Cagayan de Oro, Northern Mindanao, Philippines Neksjob Full time

We are seeking a High School Graduate or Senior High School Graduate without work experience to join our team as a Customer Service Associate.

About the Role

As a Customer Service Associate, you will be responsible for responding to incoming calls from customers, answering questions and inquiries, troubleshooting problems, providing information, and handling complaints regarding our organization's products or services.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product information and assistance to customers
  • Troubleshoot problems and resolve complaints in accordance with company policies and procedures
What We're Looking For

We are looking for individuals who possess strong communication skills, both written and verbal. If you have above-average English communication skills, good computer navigation skills on multiple systems, and a typing speed of 25-30 WPM, we encourage you to apply.

Requirements:
  • High School Graduate (old curriculum) or Senior High School Graduate (new curriculum)
  • Above-average English communication skills
  • Good computer navigation skills on multiple systems
  • Typing speed of 25-30 WPM
Why Choose Us?

At Neksjob, we offer a competitive salary, exciting performance bonuses & account-specific allowances, career advancement opportunities, and comprehensive healthcare benefits. Additionally, you will have the opportunity to promote within the company.

Salary: PHP 20,000 - PHP 30,000 per month (depending on qualifications and experience). If you are a motivated individual looking to start your career in customer service, we encourage you to apply.



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