
Merchant Acquisition Manager
1 week ago
Overview
The Merchant Acquisition Manager is responsible for the acquisition of new partners, management and development of business opportunities to drive growth across all routes to market and product lines of our SariMall.
Responsibilities- Coordinate and monitor the identification and acquisition of new merchants for Project Sari and other related projects
- Ensure proper onboarding documentation (e.g. MOA, Sample OR, COR etc) for each onboarded merchant partner
- Oversee negotiations with existing and potential merchants to ensure optimal reseller margins
- Conduct Business Reviews with merchants and find ways to increase sales together with marketing, operations and other business units
- Coordinate with merchant for in-house deliveries and its processes; if the merchant partner does not have this, establish a process with CWI accredited third party logistics provider
- Work with other departments (sales, after-sales, administrative, technical, etc.) to facilitate a seamless merchant onboarding process
- Diagnose potential issues with new and existing merchant accounts and collaborate with other departments to resolve them
- Ensure renewals of merchant accounts
- Bachelor's degree in Business Administration, or any related field
- Candidate must have experience on merchant acquisition for online/digital platforms
- Minimum of 3 years experience in merchant acquisition
- Proven to have worked effectively and independently in a fast-paced environment and under extreme pressure
- Mid-Senior level
- Full-time
- Business Development and Sales
- Retail
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