Graduate Bookkeeper

1 week ago

Metro Manila Philippines Buscojobs Full time

Overview

Graduate Bookkeeper Onsite jobs in Manila. Supervises a group of agents, with the main responsibility of coaching, reporting, executing action plans, maintaining utilization and day-to-day operational management.

Responsibilities
  • Ensure achievement of SLA targets
  • Conduct daily and weekly meetings to share business updates, perform root cause analysis (RCA) to identify drivers impacting performance, and work closely with QAs and Trainers to improve team performance
  • Maintain a solid understanding of workflow and tools used for providing services
  • Have experience working as an agent in same/similar workflows
  • Open to college graduate and undergraduate with relevant work experience
  • With at least 6 years of work experience in BPO industry with 1 to 2 years of experience as Team Lead
  • Previous management experience with service/technical fields within a Call Center environment
  • Moderate understanding of business process improvement methods and familiarity with Project Management
  • Excellent oral and written communication skills
  • Proven ability to establish and develop effective teams, manage their performance
  • Proven ability to identify training needs and support development of programs
  • Proven ability to coach in one-on-one and in a team setting
  • Comfort communicating with all levels of management
  • Excellent organizational skills and a detail-oriented approach to problem solving
  • Proficiency in multi-tasking and prioritization
  • Experience training in a classroom environment
  • Preferably substantial personal or professional experience using smart mobile technology (e.g., iPhone, iPad, iTouch, Palm Pre, Amazon Kindle, Android devices)
Data Entry – Roles and Requirements

Data Entry – Responsibilities include end-to-end transaction processing, issue resolution to ensure department and customer needs are met, and assisting with special projects. Requirements include a bachelor’s degree, willingness to work on a shifting schedule.

Data Entry – Remote/Data Entry (Virtual Assistant) – This includes remote/onsite opportunities with detailed role descriptions such as monitoring live or timed auctions, data extraction to Excel, proofreading, time management, confidentiality, and strong typing and attention to detail. Qualifications typically include a high school diploma (Bachelor's degree is a plus), experience as a transcriptionist or data entry role, strong computer skills (Excel), and good English communication. Some postings indicate part-time schedules with specific hours and remote work arrangements.

Additional Postings

There are multiple postings for similar Data Entry/RPO Data Entry roles, including roles titled “Rpo Data Entry New Associate” with requirements like 1 year of data entry experience, basic internet skills, strong English communication, problem solving, and willingness to work on a shifting schedule.

About Remote Workmate and Client Context

Remote Workmate postings describe a remote-based recruitment model matching global Filipino talents with offshore job opportunities. Client context includes an American financial services company headquartered in Los Angeles, involved in investment banking services for small-cap companies and retail liquidation services. The role described emphasizes data monitoring, data entry, proofreading, and confidentiality in a remote/alternative schedule context.

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