Developmental Account Specialist

8 hours ago

Pasig, Philippines Converge ICT Solutions Inc. Full time

Key Responsibilities Relationship Management : Nurture existing client relationships to ensure satisfaction, retention, and upselling opportunities. Client Acquisition : Identify and target potential clients in various industries, establishing initial contact and building a robust sales pipeline. Product Knowledge : Stay updated on our telecommunications, ISP, and ICT solutions and services to push their value to address clients' challenges effectively. Market Analysis : Analyze industry trends, competitors, and client needs to develop strategic sales plans. Sales Targets : Achieve and exceed sales targets by closing deals and expanding our client base. Collaboration : Work closely with cross-functional teams, including sales support, marketing, and technical experts, to meet client requirements. Education Bachelor's degree in Business Administration, Marketing, Information Technology, or a related field. Above-average academic record is preferred. Experience Essential : A minimum of 2 years of proven sales or customer service experience, preferably within the telecommunications, information and communications technology (ICT), or a related industry. Highly Desirable : Experience with B2B (Business-to-Business) or B2C(Business-to-Consumer) sales in a target-driven environment and technology solutions. Demonstrable track record of meeting or exceeding sales quotas. Skills and Competencies Communication : Excellent verbal and written communication skills. The ability to articulate complex technical concepts in a clear, concise, and easy-to-understand manner to both technical and non-technical audiences. Interpersonal Skills : Strong interpersonal skills with the ability to build and maintain rapport with clients. Must be a team player with a positive and proactive attitude. Negotiation : Basic negotiation and persuasion skills. Technical Aptitude : A foundational understanding of telecommunications and ICT products and services, such as broadband, mobile services, cloud computing, managed services, and enterprise solutions. Sales Acumen : Basic understanding of the sales cycle, from lead generation to closing. Problem-Solving : The ability to listen to client needs, identify pain points, and propose relevant solutions. Software Proficiency : Proficiency in using CRM (Customer Relationship Management) software (e.g., Salesforce, HubSpot), Microsoft Office Suite (Word, Excel, PowerPoint), and other relevant sales tools. Resilience : Ability to handle rejection and maintain a positive attitude in a high-pressure, fast-paced environment. Self-Motivated : A high degree of self-motivation, drive, and a strong desire to learn and succeed. Others Availability : Ability to work flexible hours, including some evenings and weekends, as required by client schedules and business needs. Mobility : A valid driver's license and driving skills is an advantage. Employment Status : Contract-based employment subject to absorption/regularization based on performance. #J-18808-Ljbffr

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