Technical Support Engineer
4 days ago
Salary Range - Php 18,000.00 - 22,000.00 JOB SUMMARY To provide timely and effective technical assistance for internal systems, hardware, and software, ensuring smooth operations and minimal downtime. The Technical Support Engineer serves as the first line of defense for resolving IT issues, maintaining system integrity, and supporting end-users across the organization. DUTIES AND RESPONSIBILITIES Issue Resolution Diagnose and resolve hardware, software, and network problems Respond to support tickets, emails, and calls from internal users System Setup & Maintenance Install and configure operating systems, applications, and devices Perform routine system checks and updates User Support Assist with login issues, password resets, and access requests Provide guidance on using internal tools and platforms Documentation Maintain records of issues, solutions, and system configurations Contribute to internal knowledge base and support documentation Collaboration Work with System Admin, System Support, Database Admin, Network Admin teams to escalate complex issues Coordinate with departments to understand and support their tech needs Security & Compliance Enforce security protocols and monitor for unauthorized access Support data protection and backup procedures JOB SPECIFICATIONS Bachelor’s degree in information technology, Computer Science, or a related field 1 - 2 years experience in technical support, helpdesk, or IT operations; internship experience is a plus Technical Skills Must have knowledge in Printer troubleshooting (e.g., connectivity, driver issues, print queue errors) Basic networking (e.g., IP addressing, LAN/WAN concepts, ping/traceroute diagnostics) Windows operating systems (e.g., user profiles, system settings, updates, troubleshooting). Also familiar with: Active Directory and user account management Internal systems (e.g., HRIS, ERP) Ticketing platforms (e.g., Jira, ServiceNow) Remote desktop tools Soft Skills Strong communication, problem-solving, attention to detail, confidentiality awareness, willingness to learn Certifications Not required, but CompTIA A+, ITIL Foundation, or Microsoft Certified: Fundamentals are a plus Work Environment Office-based may require occasional after-hours support Tools Used Ticketing systems, internal databases, remote support tools, basic reporting platforms #J-18808-Ljbffr
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Sales Technical Support
1 week ago
, Davao del Sur, Philippines JOEL TECH TECHNICAL SERVICES Full timeResponsibilities Equipment Setup and Maintenance: Responsible for setting up, testing, and maintaining technical equipment (e.g., sound systems, projectors, lighting) to ensure smooth operation during events or productions. Troubleshooting and Technical Support: Provide on-site technical support, resolving any issues with equipment or systems promptly to...
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Technical Support Engineer
3 weeks ago
, , Philippines DysrupIT Full timeJOB SUMMARY This role will involve providing world-class customer service and technical support for our vector database and all Pinecone products. The ideal candidate will have excellent communication and customer service skills, empathy, and ethical decision-making. They should have a strong technical background, including experience working with Python and...
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Senior Technical Support Engineer
2 weeks ago
, , Philippines Cadmus Full timeSenior Technical Support Engineer At Cadmus, we believe every student should have equal opportunity to achieve academic excellence. Cadmus is a global EdTech company dedicated to breaking down learning barriers by providing high‑quality learning and assessment solutions to higher education. We are looking for a Senior Technical Support Engineer to support...
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Technical Support Engineer
3 weeks ago
, , Philippines PANDR Full timeOverview We are seeking a skilled and client-focused Technical Support Engineer to join our IT Support Team. You will assist external clients with UCaaS and CCaaS systems, including Zoom and Microsoft Teams . The role involves troubleshooting, configuration, and optimization to ensure smooth operations and client satisfaction. This position also offers a...
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Technical Support Engineer
1 week ago
, , Philippines Toku Pte Ltd Full timeToku’s mission is to help companies engage with their customers efficiently. We have helped companies move all the voice communications to the cloud and recently embarked on creating products that help companies keep engaging with their customers no matter where their employees are working from. Toku is currently getting into a scale-up mode. We want to...
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Full Stack Engineer
2 weeks ago
, , Philippines Ranger Technical Resources Full timeDirect message the job poster from Ranger Technical Resources. Our partner, a leading e‑commerce provider of customized marketing and branding solutions is seeking a Senior Full Stack Engineer with deep expertise in TypeScript and Node.js to drive the next generation of its digital platforms. In this role, you’ll design and implement scalable,...
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Technical Support Engineer APAC
1 day ago
Philippines onebeat Full time ₱300,000 - ₱600,000 per yearWe are looking for a dedicated Support Engineer to ensure our customers' technical queries are resolved in a timely and satisfactory manner. In this role, your duties will include assisting customers with application installations, resolving queries via desktop support solutions, and escalating serious issues to the software development...
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Senior Technical Support Engineer
1 week ago
, , Philippines Netwrix Corporation Full timeOverview Senior Support Engineers are more experienced engineers who serve customers not only through working directly with them to resolve complex issues, but also by continuously contributing to the enablement and growth of other team members. While working as an individual contributor, they accomplish this goal by accepting and assisting on escalated...
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Technical Support Engineer
2 weeks ago
Philippines PSSLAI Full time $40,000 - $60,000 per yearBe part of the fastest-growing savings and loan association and work alongside talented, success-driven individuals. At PSSLAI, we empower you with opportunities for growth, innovation, and continuous learning while offering competitive compensation and comprehensive benefits.If you're ready to serve those who serve and protect, join us today and make a...
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Technical Support Engineer
3 weeks ago
, , Philippines Brixio Full timeTechnical Support Engineer (Network and Security) – Refined Location: Morocco, Philippines, Egypt Reports to: Support Lead / Head of Business Unit - Brixio Group Brixio is a cybersecurity and cloud services provider and a Cloudflare Authorized Services Delivery Partner (ASDP) . We specialize in helping enterprises and SMEs secure, optimize, and scale their...