Workforce Management Lead

3 days ago

Manila, Philippines SPX Express Full time
Overview

Workforce Management Lead - Operations, SPX Express, Sorting Center (Calamba, Laguna) — SPX Express

Responsibilities
  • Responsible for ensuring strategic goals are met through forecast modeling, capacity planning, collaboration and effective communication while ensuring forecast alignment with strategic goals
  • Responsible for the overall oversight of WFM tasks and strategies to include Forecasting and capacity planning, Scheduling, and Real-time monitoring.
  • Interface with leaders to understand the fast-changing business needs and make updates where necessary
  • Lead projects and improvements to drive efficiencies in the team
  • Coordinates with third-party partners on the headcount requirements and monitors agency performance and compliance
  • Conducts Monthly Business Performance Review with service providers to identify areas for development and improve attendance and productivity performance
Qualifications
  • Graduate of any Bachelor’s Degree
  • Preferably with prior experience in the Warehouse, E-commerce, Logistics field under a Workforce Planning and Management, Agency Management or Vendor Management
  • Able to collaborate effectively with diverse stakeholders
  • Keen to details and highly organized
  • Knowledgeable with MS and Google Applications
  • Willing to travel and amenable to be assigned in Calamba, Laguna
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Other
Industries
  • Internet Marketplace Platforms and Technology, Information and Internet
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