
Data Entry for Healthcare Account
4 weeks ago
ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you
Account specific roles and responsibilitiesQuality Assurance:
- Monitor and follow up on clinical notes and session conversions that are past due
- Ensure compliance with internal QA standards and timelines
Back Office Support:
- Perform general administrative duties
- Enter data such as therapy schedules and insurance authorizations into Central Reach or similar systems
Credentialing Support:
Contact insurance companies to verify and assist with credentialing processes
Track and maintain credentialing documentation and status updates .
- Prior experience in U.S. healthcare insurance
- Comfortable using scheduling and authorization platforms (e.g., Central Reach or similar)
- Strong English comprehension and fluency
- Willing to work in Buendia, Makati
- Amenable working night shift
What can we offer you?
- Competitive salary and benefits
- Health Insurance with free dependents*
- 10%-night differential
- Attendance Bonus
- Paid time off
- Convertible to cash leave credits
- Performance Appraisal
- Work-life balance
- A focus on growing your career path with us
- We encourage you to follow your passions and learn new skills
Our commitment to you
- Stong culture and values-driven leadership
- We create opportunities for you to learn and grow at any stage of your career
- Continuous learning and innovation
- We foster an all-inclusive environment where everyone thrives
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