Assistant Manager-Business Leader-Leadership and Management

4 days ago

Cebu City, Philippines ExlService Holdings, Inc. Full time

Overview

Assistant Manager-Business Leader-Leadership and Management

Responsibilities
  • Manage a team of travel counselors
  • Implement customer engagement and strategic relationship management with key skills on communication effectiveness
  • Manage multiple projects driven by customers and Organization
  • Collaborate with Internal and External cross functional/ team
  • Responsible for problem solving, designing solutions for ambiguous situations
  • Evaluates current processes and recommend improvements to gain efficiencies.
  • Provides strategic direction to area of business for critical business decisions
  • Initiates and leads standardization, improvement, re-engineering / cost effectiveness initiatives
  • Identifies and implements revenue generation opportunities
  • Works in diverse challenging environment and offer consultation & define the business requirements
  • Leads change management efforts and share best practices with team and build diverse talent
  • Delivers high quality standards across the processes and projects
  • Adheres to Controls and compliance as per company policy and norms
Qualifications
  • Demonstrates analytical capabilities, problem solving, ambiguity management, multi tasking abilities in-addition to drive results and collaborating & relationship building skills.
About Us

EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world's leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit

EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL's Human Resources team, as well as our hiring managers.

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