Customer Support Associate
2 weeks ago
Your role As a Customer Support Associate, your job scope includes the following: Follow Worldwide Sporting events. Attend to all Sports analysis platform-related inquiries. Respond promptly to clients’ inquiries through emails or any of the company portals Coordinate with different departments on inquiries and concerns about the Sports analysis platform. Provides necessary updates and reports on service deliveries for clients. About you To apply, you must have the following qualifications & skills: Customer Service experience handling US-based accounts is an advantage. Excellent customer service skills. Excellent English communication skills both oral and written. Excellent problem-solving and analytical skills. Must be good in the composition of business emails. Can work under pressure. Proactive and responsive. Organized and detail oriented. Able to multitask efficiently. Can quickly grasp new concepts. Being Acquainted with worldwide sports is an advantage. Proficient in using computer operations (internet and commonly used software applications). Can work on a flexible work schedule and during weekends and public holidays. Amenable to work onsite. Fresh graduates are encouraged to apply. Benefits There's plenty to look forward to. The specifics will vary, but wherever you join and in whatever role, you'll find their benefits and rewards are among the best in the industry. They include: Kambi provides life insurance and other health-related benefits to ensure the well-being of its employees. Employees enjoy paid time off, allowing them to balance work and personal life. Kambi fosters an open and honest environment where employees support each other and work collaboratively to push the company forward. The company values continuous improvement and encourages employees to take ownership of their ideas and contribute to the company’s growth. Gym Membership Bike to Work Scheme Free Lunch or Snacks Season Ticket Loan Retirement plans Disability insurance Training & development Kambi provides an extensive internal e-learning platform and has partnered with LinkedIn Learning to offer thousands of courses on topics such as personal development, IT skills, and team leadership. Career progression Starting as a Customer Support Associate at the company can lead to advancement into higher positions, such as team leader or manager, and opportunities in specialized departments. By collaborating across various departments, employees gain valuable business insights and open doors for potential lateral moves within the organization. #J-18808-Ljbffr
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Customer Support Associate
2 weeks ago
Makati, Philippines Career Partner PH Full timeWe are looking for new Customer Support Associates who are passionate about customer support and helping people. We are looking for people who are passionate, understand the urgency of the start-up setting, and take pride in the ownership of their tasks while functioning fully in a team setting for our world-class FinTech client. Key...
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Customer Support Associate
1 week ago
Makati, Philippines Dempsey Resource Management Inc. Full timeWE’RE HIRING! Customer Support Associate Onsite – Makati City Earn up to ₱25,000/month Financial Tech Account | Phone, Email & Chat Support Shifting Schedule: Day, Mid, Night WHO CAN APPLY: -SHS & HS Graduates -College Grads - With 6+ months BPO experience WE NEED PEOPLE WHO: -Speak English confidently (NO Tagalog during interviews!) -Have strong...
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Customer Support Associate
2 weeks ago
Makati City, National Capital Region, Philippines e-Transfer Advance Processing Full timeAbout the RoleThe Customer Support Associate leads Junior Associates, oversees their customer interactions, and evaluates performance based on set KPIs. Interacts directly with end-users to address their needs, respond to inquiries, resolve issues, and ensure a high level of customer satisfaction. Escalates complex concerns when needed.ResponsibilitiesWork...
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Customer Support Associate
1 week ago
Makati City, Philippines Dempsey Resource Management Inc. Full timeWe are looking for new Customer Support Associates who are passionate about customer support and helping people. We are looking for people who are passionate, understand the urgency of the start-up setting, and take pride in the ownership of their tasks while functioning fully in a team setting for our world-class Fintech client. The ideal candidate will...
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Customer Support Associate
3 weeks ago
Makati, Philippines Teachmint Technologies Private Limited Full timeOverview Work Mode: Hybrid About Us: At Teachmint, we believe that education moves the world forward and deserves the best technology in this pursuit. We are a global classroom technology company empowering educators and institutions in over 50 countries. At the forefront of classroom innovation, Teachmint is transforming how education is delivered through...
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Customer Support Associate
2 weeks ago
Makati City, National Capital Region, Philippines Sysgen RPO, Inc. Full time ₱250,000 - ₱500,000 per yearThe Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.Essential Functions/Core Responsibilities• Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')• Clarify customer requirements; probe for understanding,...
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Customer Support Associate
1 week ago
Ayala Avenue, Makati City, Philippines DEMPSEY RESOURCE MANAGEMENT INC. Full timeWe are looking for new Customer Support Associates who are passionate about customer support and helping people. We are looking for people who are passionate, understand the urgency of the start-up setting, and take pride in the ownership of their tasks while functioning fully in a team setting for our world-class client. The ideal candidate will...
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Customer Support Associate
2 weeks ago
Makati City, National Capital Region, Philippines SuperStaff Full time ₱250,000 - ₱450,000 per yearWe are seeking an experienced and detail-oriented Client Support Associate to join our Facilities Management Maintenance and Repair Department. In this role, you will primarily be responsible for supporting Account Managers in providing excellent customer and vendor services. This will include client communication, processing work orders, and direct...
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Customer Support Associate
2 weeks ago
Makati City, National Capital Region, Philippines SuperStaff Full time ₱900,000 - ₱1,200,000 per yearWe are seeking an experienced and detail-oriented Client Support Associate to join our Facilities Management Maintenance and Repair Department. In this role, you will primarily be responsible for supporting Account Managers in providing excellent customer and vendor services. This will include client communication, processing work orders, and direct...
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Jr. Customer Support Associate
2 weeks ago
Makati City, National Capital Region, Philippines Electronic Transfer and Advance Processing Inc. Full time ₱150,000 - ₱250,000 per yearJob description:About us: eTap Inc. is the Philippines' leading manufacturer and operator of Custom Self-Service Technology Solutions, specializing in innovative Payment Machines and Payment Systems.Why Jr. Customer Support Associate:As the frontline of the Customer Service Desk, the Junior Customer Support Associate is responsible for providing the first...
