Manager, Billing Support
7 days ago
Overview Manager, Billing Support & TPA role at LSEG. Directs and coordinates Usage Billing, My Account, Billing Desk and Third Party function within Order Management. Leads team leads who manage staff of around 10-15 individuals, providing leadership and expertise to the team to meet targets for timeliness, quality, MTTR, case volume reduction, efficiency, service levels, and role-based performance objectives. Responsibilities Leads Usage Billing, Billing Desk, My Account Team and Third Party function within Centre of Excellence globally, in partnership with Sales Order Management, Credit Controllers, Billing Execution, Technology, Frontline helpdesk, Workflows and Service Delivery teams Set annual department goals aligned with DSO/GSO and drive quarterly targets to support company goals; supervise delivery Collaborate with team leaders, managers and knowledge specialists to ensure training using Skills Matrix and Learning Framework Embed QAS, Write Right within COE and improve documentation to drive QAS usage and accuracy Support strategic programs like CPQ Migration, BON to RTO, Beacon, Billing Accuracy improvements and E-commerce Drive improvements in Billing & My Account with Workflows and Dev teams to enable self-service capabilities and chat bot Handle customer queries and critical issues; escalate delays and service disruptions to appropriate internal groups Lead continuous improvement for processes, systems and tools; partner with support functions to remove obstacles and non-value add tasks to increase capacity Ensure effective performance/feedback mechanisms to supervise and improve team performance Mentor, coach and resolve outstanding billing issues to avoid larger impacts; engage top talent in COE into site-wide initiatives Use risk management processes to mitigate issues and reduce exposure; monitor, track, document and report Risk Events Interact with senior levels and maintain credibility through delivery against commitments Manage the team to meet customer requirements and improve the customer experience Pulse feedback score Provide direction according to policies; administer company policies affecting subordinates Qualifications & Experience Experience in Sales Order Management, Usage Billing, Order to Cash with in-depth knowledge of Billing Systems Team Leader with minimum 2+ years in the current role LSEG is a leading global financial markets infrastructure and data provider Equal Opportunity and Privacy We are proud to be an equal opportunities employer. We do not discriminate on race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. We can accommodate applicants’ and employees’ religious practices, mental health or physical disability needs. Please read the privacy notice carefully to understand what personal information LSEG may hold about you and your rights as a data subject. Join us to be part of a collaborative and creative culture committed to sustainability, innovation, and continuous improvement. LSEG offers tailored benefits including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. #J-18808-Ljbffr
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Billing Manager
4 weeks ago
Taguig, Philippines Lennor Group Full timeAbout Lennor Group As a proudly Filipino company, we are committed to providing world-class business solutions that contribute to economic growth and development. Our deep understanding of the market, combined with our global perspective, allows us to effectively serve businesses across various sectors and scales. At Lennor Group, we measure our success...
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Manager (Billing & Collections)
1 week ago
Taguig, National Capital Region, Philippines Asticom Technology Inc. Full time ₱70,000 - ₱120,000 per yearRole Summary:The Billing and Collection Team Lead is responsible for managing the end-to-end billing and collection processes and overseeing the performance of the billing and AR team. This role ensures timely and accurate billing, effective follow-up on receivables, client account reconciliation, and alignment with company revenue and cash flow goals. The...
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Manager (Billing & Collections)
4 weeks ago
Taguig, Philippines Asticom Technology Inc. Full timeOverview Role: Billing and Collection Team Lead at Asticom Technology Inc. The role is responsible for managing the end-to-end billing and collection processes and overseeing the performance of the billing and AR team. This position ensures timely and accurate billing, effective follow-up on receivables, client account reconciliation, and alignment with...
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Medical Billing Customer Support
12 hours ago
Taguig, National Capital Region, Philippines Allsectech Manila Inc. Full time ₱396,000 per yearJob description:Key ResponsibilitiesHandle inbound and outbound calls, emails, and chats related to patient billing and insurance queries.Assist patients in understanding their statements, charges, and insurance coverage.Research and resolve billing discrepancies, denials, and claim rejections.Coordinate with internal billing, coding, and insurance teams to...
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Billing Specialist
13 hours ago
Taguig, National Capital Region, Philippines Prime Technology Specialist Incorporated Full time ₱900,000 - ₱1,200,000 per yearRoles and Responsibilities:Monitor end to end fulfillment status including actual physical accomplishment of projects and ensure that correct and accurate quantities of all pay items and variations are incorporated into progress billings.Ensure quality of billing clauses in pre-sales phase, maintain billing plan & prepare accurate billing calculations,...
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Billing Specialist
4 weeks ago
Taguig, Philippines CJ Smart Freight, Inc. Full timeOverview On-site - Taguig • 1-3 Yrs Exp • Bachelor Full-time Job Description Track the full transportation service cycle and prepare billing based on verified service data. Coordinate with Account Managers and Operations Teams to ensure billing accuracy aligned with executed services. Review supporting documents such as delivery notes, signed waybills,...
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Billing Analyst
7 days ago
Taguig, Philippines HR TechX Corp. Full timeOverview Billing Analyst is responsible for customer service, helpdesk, billing and reporting services to clients and team members. Qualifications College/Bachelor's Degree in Finance/Accounting/Banking or equivalent At least 2 to 3 years Experience of Customer Service/Finance processes within a multinational, shared service environment Strong written and...
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Billing Analyst
1 week ago
Taguig, National Capital Region, Philippines Netskope Full time $70,000 - $120,000 per yearAbout NetskopeToday, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security.Since 2012, we have built the...
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Billing Specialist
4 weeks ago
Taguig, Philippines Virtua Solutions Outsourcing Full timeOn-site - Taguig 1-3 Yrs Exp Bachelor Full-time Share Job Description Employee Recognition and Rewards Employee Recognition Program Government Mandated Benefits 13th Month Pay Insurance Health & Wellness HMO Company Equipment Professional Development Read More Are you detail-oriented and organized? We’re looking for a Collections / Billing Specialist to...
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Usage Billing Analyst
12 hours ago
Taguig, National Capital Region, Philippines LSEG (London Stock Exchange Group) Full time ₱300,000 - ₱600,000 per yearUsage Billing Analyst, Generates quotes where required, and enters order information into relevant systems, supporting the quote to billing processes and entitles access to users.Key Responsibilities and Accountabilities:Is responsible for the implementation of the entire order to billing process and for providing ongoing order management support for sales...
