Senior Billing Specialist

3 days ago


Metro Manila Philippines Five9 Full time

Key Responsibilities: Prepare and process daily billings to ensure client invoices are accurate, consistent with contractual requirements, and issued on a timely basis. Research and resolve billing, credit, and accounts receivable issues. Review and reconcile account balances in Accounts Receivable. Interface with internal customer service and support organizations on customer inquiries. Assess current billing operations, offer recommendations for improvement, and assist with implementing new processes. Collaborate with team members in AP and AR to assist with ad-hoc projects and miscellaneous tasks. Key Skills: 3-5 years billing experience. SaaS/Software/Technology Experience. Complex Contract Review. Proficient in MS Office, namely Excel. Solid understanding of billing and financial concepts. Strong analytical and problem-solving skills. Excellent oral, written, and interpersonal communications. Able to work in stressful situations with firm deadlines. High degree of accuracy and attention to detail. Capable of making timely, independent decisions. NetSuite and Salesforce.com experience a huge plus. Extremely detail-oriented with a keen eye for spotting errors and discrepancies. Knowledgeable and experienced with processing, verifying, balancing, and adjusting basic and complex transactions. Technically savvy, advanced in Microsoft Excel. College degree or equivalent work experience. Company Benefits Company stocks. Annual merit increase based on performance. 15% night shift differential pay. Paid Leave with Cash Conversion. HMO with free dependents. Retirement Plan. Life Insurance. While on work from home setup: Internet and meal allowance are provided. Employee Assistance Program for mental and social well-being. Government-mandated Benefits (SSS, PhilHealth, PagIBIG, 13th month pay, Solo parent leave, Special leave for women). Select one: #LI-Remote , #LI-JM2 #J-18808-Ljbffr



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