Senior Billing Specialist

12 hours ago

Metro Manila Philippines Five9 Full time

Key Responsibilities:

  • Prepare and process daily billings to ensure client invoices are accurate, consistent with contractual requirements, and issued on a timely basis.
  • Research and resolve billing, credit, and accounts receivable issues.
  • Review and reconcile account balances in Accounts Receivable.
  • Interface with internal customer service and support organizations on customer inquiries.
  • Assess current billing operations, offer recommendations for improvement, and assist with implementing new processes.
  • Collaborate with team members in AP and AR to assist with ad-hoc projects and miscellaneous tasks.


Key Skills:

  • 3-5 years billing experience.
  • SaaS/Software/Technology Experience.
  • Complex Contract Review.
  • Proficient in MS Office, namely Excel.
  • Solid understanding of billing and financial concepts.
  • Strong analytical and problem-solving skills.
  • Excellent oral, written, and interpersonal communications.
  • Able to work in stressful situations with firm deadlines.
  • High degree of accuracy and attention to detail.
  • Capable of making timely, independent decisions.
  • NetSuite and Salesforce.com experience a huge plus.
  • Extremely detail-oriented with a keen eye for spotting errors and discrepancies.
  • Knowledgeable and experienced with processing, verifying, balancing, and adjusting basic and complex transactions.
  • Technically savvy, advanced in Microsoft Excel.
  • College degree or equivalent work experience.

Company Benefits

  • Company stocks.
  • Annual merit increase based on performance.
  • 15% night shift differential pay.
  • Paid Leave with Cash Conversion.
  • HMO with free dependents.
  • Retirement Plan.
  • Life Insurance.
  • While on work from home setup: Internet and meal allowance are provided.
  • Employee Assistance Program for mental and social well-being.
  • Government-mandated Benefits (SSS, PhilHealth, PagIBIG, 13th month pay, Solo parent leave, Special leave for women).

Select one: #LI-Remote , #LI-JM2

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