Quality Analyst

Job Description-Essential Functions/Responsibilities-Provides coaching and mentoring to agents in order for them to improve on their performance and the attainment of their metrics-Ensure that appropriate knowledge tools, techniques and standards are being utilized to meet customer requirements and needs-Performs Monitoring and provides feedback to the...

Job Description -Essential Functions/Responsibilities -Provides coaching and mentoring to agents in order for them to improve on their performance and the attainment of their metrics -Ensure that appropriate knowledge tools, techniques and standards are being utilized to meet customer requirements and needs -Performs Monitoring and provides feedback to the...

Job Description -Essential Functions/Responsibilities -Provides coaching and mentoring to agents in order for them to improve on their performance and the attainment of their metrics -Ensure that appropriate knowledge tools, techniques and standards are being utilized to meet customer requirements and needs -Performs Monitoring and provides feedback to the...

Essential Functions/Responsibilities- Provides coaching and mentoring to agents in order for them to improve on their performance and the attainment of their metrics- Ensure that appropriate knowledge tools, techniques and standards are being utilized to meet customer requirements and needs- Performs Monitoring and provides feedback to the Management Team...

Essential Functions/Responsibilities - Provides coaching and mentoring to agents in order for them to improve on their performance and the attainment of their metrics - Ensure that appropriate knowledge tools, techniques and standards are being utilized to meet customer requirements and needs - Performs Monitoring and provides feedback to the Management...

Non-negotiable:  With at least 1 year of relevant experience as a QA for Healthcare BPO  Can start ASAP  Amenable to working onsite either in Taguig or Makati following rotating schedule WORK BRIEF: The primary purpose of this position is to identify, analyse and enhance competencies of associates and ensure delivery of service level quality metrics...

Non-negotiable:  With at least 1 year of relevant experience as a QA for Healthcare BPO  Can start ASAP  Amenable to working onsite either in Taguig or Makati following rotating schedule WORK BRIEF: The primary purpose of this position is to identify, analyse and enhance competencies of associates and ensure delivery of service level quality metrics...

Essential Functions/Responsibilities - Provides coaching and mentoring to agents in order for them to improve on their performance and the attainment of their metrics - Ensure that appropriate knowledge tools, techniques and standards are being utilized to meet customer requirements and needs - Performs Monitoring and provides feedback to the Management...

Job Title: Quality Analyst - Healthcare AccountSchedule: Shifting scheduleWork Set up: OnsiteSalary: 30k – 35k max salary offerWork Location: Market Market , Taguig CityNOTE: KINDLY INCLUDE YOUR JOB DESCRIPTION, DUTIES & RESPONSIBILITIES, CERTIFICATION & TRAINING, TOOLS & SOFTWARE USED ON YOUR CV FOR PAPER SCREENING.JOB REQUIREMENTS:- Must have at least 1...

Job Title: Quality Analyst - Healthcare Account Schedule: Shifting schedule Work Set up: Onsite Salary: 30k – 35k max salary offer Work Location: Market Market , Taguig City NOTE: KINDLY INCLUDE YOUR JOB DESCRIPTION, DUTIES & RESPONSIBILITIES, CERTIFICATION & TRAINING, TOOLS & SOFTWARE USED ON YOUR CV FOR PAPER SCREENING. JOB REQUIREMENTS: - Must have at...

Job Title : Quality Analyst Supervisor - Healthcare AccountWork Set up: OnsiteWork Schedule: Shifting ScheduleWork Location: TaguigSalary: Depends upon on work experienceKINDLY INCLUDE YOUR JOB DESCRIPTION, DUTIES & RESPONSIBILITIES, TOOL, CERTIFICATION AND TRAINING IN YOUR CV FOR PAPER SCREENINGJob Requirements:- Must have at least 2 years of QA Supervisory...

Job Title : Quality Analyst Supervisor - Healthcare Account Work Set up: Onsite Work Schedule: Shifting Schedule Work Location: Taguig Salary: Depends upon on work experience KINDLY INCLUDE YOUR JOB DESCRIPTION, DUTIES & RESPONSIBILITIES, TOOL, CERTIFICATION AND TRAINING IN YOUR CV FOR PAPER SCREENING Job Requirements: - Must have at least 2 years of QA...

Position: Quality Analyst Working location: Taguig Salary to be discussed during interview Job Description Essential Functions/Responsibilities  Provides coaching and mentoring to agents in order for them to improve on their performance and the attainment of their metrics  Ensure that appropriate knowledge tools, techniques and standards are being...

Job Title : Quality Analyst Supervisor - Healthcare Account Work Set up: Onsite Work Schedule: Shifting Schedule Work Location: Taguig Salary: Depends upon on work experience KINDLY INCLUDE YOUR JOB DESCRIPTION, DUTIES & RESPONSIBILITIES, TOOL, CERTIFICATION AND TRAINING IN YOUR CV FOR PAPER SCREENING Job Requirements: - Must have at least 2 years of QA...

Position: Quality Analyst Working location: Taguig Salary to be discussed during interview Job Description Essential Functions/Responsibilities  Provides coaching and mentoring to agents in order for them to improve on their performance and the attainment of their metrics  Ensure that appropriate knowledge tools, techniques and standards are being...

Executive Search Firm Monroe Consulting Group Philippines is recruiting on behalf of a leading technology focused venture capital firm. Our respected client is seeking for a Senior Software Quality Assurance/Business Analyst who goes beyond finding bugs - someone who grasps the broader vision of why the company is building what we're building. Having a BA...

Position: Quality AnalystWorking location: TaguigSalary to be discussed during interviewJob DescriptionEssential Functions/Responsibilities Provides coaching and mentoring to agents in order for them to improve on their performance andthe attainment of their metrics Ensure that appropriate knowledge tools, techniques and standards are being utilized to...

Minimum 1-2 years of relevant experience (i.e L1 helpdesk / tech support process) including at least one year as a quality auditor. Willingness to work in rotational shifts. Exposure in Microsoft 365 products is a must. Language Requirement Fluent in spoken and written English. Able to converse and provide technical support in English through various...

Executive Search Firm Monroe Consulting Group Philippines is recruiting on behalf of a leading technology focused venture capital firm. Our respected client is seeking for a Senior Software Quality Assurance/Business Analyst who goes beyond finding bugs - someone who grasps the broader vision of why the company is building what we're building. Having a BA...

Design and develop automated tests in a web-based environment using automation tools and scripting tools such as Selenium WebDriver and/or any automation tools. ● Review requirements and participate in architecture/design reviews with an emphasis on test automation strategy and enforcement of excellent coding standards. ● Create and enhance test...