Quality Analyst
2 months ago
Essential Functions/Responsibilities- Provides coaching and mentoring to agents in order for them to improve on their performance and the attainment of their metrics- Ensure that appropriate knowledge tools, techniques and standards are being utilized to meet customer requirements and needs- Performs Monitoring and provides feedback to the Management Team and to the Client- Provides coaching and mentoring to analysts in order for them to improve on their performance and the attainment of their metrics- Participates and coordinates in Quality Calibration Sessions with the clients and the management team- Adhere to all HIPAA guidelines and policies- Perform other projects and duties as requiredQualifications- Candidate must be a high school graduate, senior high school graduate, associate graduate, and/or college level- Candidate must have one to two years of experience in healthcare account and QA role- Excellent communication skills, both in written and oral- Must be willing to work on a shifting schedule and work on-site in Market Market BGCExciting benefits await you- Non-taxable allowance- HMO Coverage upon hire- Vacation Leaves up to 24 credits- Sick Leave Conversion- Group Accident Insurance- Applicant Referral- Netflix Subscription- Job Types: Permanent, Full-time- Salary: Php30,000.00 - Php35,000.00 per monthBenefits:- Additional leave- Company Christmas gift- Company events- Employee discount- Health insurance- Opportunities for promotion- Promotion to permanent employeeSchedule:- 8 hour shift- Afternoon shift- Day shift- Night shift- Overtime- Rotational shiftSupplemental pay types:- 13th month salary- Overtime payExperience:- Quality Analyst: 1 year (Preferred)- BPO: 1 year (Preferred)
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Quality Analyst
3 days ago
Taguig, Philippines Synlink Recruitment Outsourcing co. inc. Full timeJob Description-Essential Functions/Responsibilities-Provides coaching and mentoring to agents in order for them to improve on their performance and the attainment of their metrics-Ensure that appropriate knowledge tools, techniques and standards are being utilized to meet customer requirements and needs-Performs Monitoring and provides feedback to the...
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Quality Analyst
3 days ago
Taguig, Philippines Synlink Recruitment Outsourcing co. inc. Full timeJob Description -Essential Functions/Responsibilities -Provides coaching and mentoring to agents in order for them to improve on their performance and the attainment of their metrics -Ensure that appropriate knowledge tools, techniques and standards are being utilized to meet customer requirements and needs -Performs Monitoring and provides feedback to the...
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Quality Analyst
2 days ago
Taguig, Philippines Synlink Recruitment Outsourcing co. inc. Full timeJob Description -Essential Functions/Responsibilities -Provides coaching and mentoring to agents in order for them to improve on their performance and the attainment of their metrics -Ensure that appropriate knowledge tools, techniques and standards are being utilized to meet customer requirements and needs -Performs Monitoring and provides feedback to the...
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Quality Analyst
2 months ago
Taguig, Philippines Quess Philippines Corp. Full timeEssential Functions/Responsibilities - Provides coaching and mentoring to agents in order for them to improve on their performance and the attainment of their metrics - Ensure that appropriate knowledge tools, techniques and standards are being utilized to meet customer requirements and needs - Performs Monitoring and provides feedback to the Management...
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Executive Quality Analyst
3 months ago
Taguig, Philippines Gratitude Philippines Full timeNon-negotiable: With at least 1 year of relevant experience as a QA for Healthcare BPO Can start ASAP Amenable to working onsite either in Taguig or Makati following rotating schedule WORK BRIEF: The primary purpose of this position is to identify, analyse and enhance competencies of associates and ensure delivery of service level quality metrics...
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Executive Quality Analyst
3 months ago
Taguig, Philippines Gratitude Philippines Full timeNon-negotiable: With at least 1 year of relevant experience as a QA for Healthcare BPO Can start ASAP Amenable to working onsite either in Taguig or Makati following rotating schedule WORK BRIEF: The primary purpose of this position is to identify, analyse and enhance competencies of associates and ensure delivery of service level quality metrics...
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Quality Analyst
2 months ago
Taguig, Philippines Quess Philippines Corp. Full timeEssential Functions/Responsibilities - Provides coaching and mentoring to agents in order for them to improve on their performance and the attainment of their metrics - Ensure that appropriate knowledge tools, techniques and standards are being utilized to meet customer requirements and needs - Performs Monitoring and provides feedback to the Management...
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Quality Analyst
2 months ago
Taguig, Philippines Addforce Human Resource Solution Inc Full timeJob Title: Quality Analyst - Healthcare AccountSchedule: Shifting scheduleWork Set up: OnsiteSalary: 30k – 35k max salary offerWork Location: Market Market , Taguig CityNOTE: KINDLY INCLUDE YOUR JOB DESCRIPTION, DUTIES & RESPONSIBILITIES, CERTIFICATION & TRAINING, TOOLS & SOFTWARE USED ON YOUR CV FOR PAPER SCREENING.JOB REQUIREMENTS:- Must have at least 1...
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Quality Analyst
2 months ago
Taguig, Philippines Addforce Human Resource Solution Inc Full timeJob Title: Quality Analyst - Healthcare Account Schedule: Shifting schedule Work Set up: Onsite Salary: 30k – 35k max salary offer Work Location: Market Market , Taguig City NOTE: KINDLY INCLUDE YOUR JOB DESCRIPTION, DUTIES & RESPONSIBILITIES, CERTIFICATION & TRAINING, TOOLS & SOFTWARE USED ON YOUR CV FOR PAPER SCREENING. JOB REQUIREMENTS: - Must have at...
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Quality Analyst
2 months ago
Taguig, Philippines Addforce Human Resource Solution Inc Full timeJob Title: Quality Analyst - Healthcare Account Schedule: Shifting schedule Work Set up: Onsite Salary: 30k – 35k max salary offer Work Location: Market Market , Taguig City NOTE: KINDLY INCLUDE YOUR JOB DESCRIPTION, DUTIES & RESPONSIBILITIES, CERTIFICATION & TRAINING, TOOLS & SOFTWARE USED ON YOUR CV FOR PAPER SCREENING. JOB REQUIREMENTS: - Must have at...
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Quality Analyst Supervisor
2 months ago
Taguig, Philippines Addforce Human Resource Solution Inc Full timeJob Title : Quality Analyst Supervisor - Healthcare AccountWork Set up: OnsiteWork Schedule: Shifting ScheduleWork Location: TaguigSalary: Depends upon on work experienceKINDLY INCLUDE YOUR JOB DESCRIPTION, DUTIES & RESPONSIBILITIES, TOOL, CERTIFICATION AND TRAINING IN YOUR CV FOR PAPER SCREENINGJob Requirements:- Must have at least 2 years of QA Supervisory...
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Quality Analyst Supervisor
2 months ago
Taguig, Philippines Addforce Human Resource Solution Inc Full timeJob Title : Quality Analyst Supervisor - Healthcare Account Work Set up: Onsite Work Schedule: Shifting Schedule Work Location: Taguig Salary: Depends upon on work experience KINDLY INCLUDE YOUR JOB DESCRIPTION, DUTIES & RESPONSIBILITIES, TOOL, CERTIFICATION AND TRAINING IN YOUR CV FOR PAPER SCREENING Job Requirements: - Must have at least 2 years of QA...
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Taguig, Philippines DRM Recruitment Services Full timePosition: Quality Analyst Working location: Taguig Salary to be discussed during interview Job Description Essential Functions/Responsibilities Provides coaching and mentoring to agents in order for them to improve on their performance and the attainment of their metrics Ensure that appropriate knowledge tools, techniques and standards are being...
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Quality Analyst Supervisor
2 months ago
Taguig, Philippines Addforce Human Resource Solution Inc Full timeJob Title : Quality Analyst Supervisor - Healthcare Account Work Set up: Onsite Work Schedule: Shifting Schedule Work Location: Taguig Salary: Depends upon on work experience KINDLY INCLUDE YOUR JOB DESCRIPTION, DUTIES & RESPONSIBILITIES, TOOL, CERTIFICATION AND TRAINING IN YOUR CV FOR PAPER SCREENING Job Requirements: - Must have at least 2 years of QA...
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Taguig, Philippines DRM Recruitment Services Full timePosition: Quality Analyst Working location: Taguig Salary to be discussed during interview Job Description Essential Functions/Responsibilities Provides coaching and mentoring to agents in order for them to improve on their performance and the attainment of their metrics Ensure that appropriate knowledge tools, techniques and standards are being...
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Senior Quality Assurance/Business Analyst
19 hours ago
Taguig, National Capital Region, Philippines Monroe Consulting Group Full timeExecutive Search Firm Monroe Consulting Group Philippines is recruiting on behalf of a leading technology focused venture capital firm. Our respected client is seeking for a Senior Software Quality Assurance/Business Analyst who goes beyond finding bugs - someone who grasps the broader vision of why the company is building what we're building. Having a BA...
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Taguig, Philippines DRM Recruitment Services Full timePosition: Quality AnalystWorking location: TaguigSalary to be discussed during interviewJob DescriptionEssential Functions/Responsibilities Provides coaching and mentoring to agents in order for them to improve on their performance andthe attainment of their metrics Ensure that appropriate knowledge tools, techniques and standards are being utilized to...
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Quality Analyst Tech
4 months ago
Taguig, Philippines VCC Link, Inc. Full timeMinimum 1-2 years of relevant experience (i.e L1 helpdesk / tech support process) including at least one year as a quality auditor. Willingness to work in rotational shifts. Exposure in Microsoft 365 products is a must. Language Requirement Fluent in spoken and written English. Able to converse and provide technical support in English through various...
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City of Taguig, Philippines Monroe Consulting Group Full timeExecutive Search Firm Monroe Consulting Group Philippines is recruiting on behalf of a leading technology focused venture capital firm. Our respected client is seeking for a Senior Software Quality Assurance/Business Analyst who goes beyond finding bugs - someone who grasps the broader vision of why the company is building what we're building. Having a BA...
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Automation Quality Analyst
4 weeks ago
Taguig, Philippines Solid Lyndelle Manpower Services Inc. Full timeDesign and develop automated tests in a web-based environment using automation tools and scripting tools such as Selenium WebDriver and/or any automation tools. ● Review requirements and participate in architecture/design reviews with an emphasis on test automation strategy and enforcement of excellent coding standards. ● Create and enhance test...