Business Intelligence Specialist

AMS Manila, National Capital Region, Philippines The Role: Do you have a passion for working with data, a keen eye for detail, and the ability to translate numbers into meaningful narratives? We would love to talk with you The Principal - Business Intelligence will serve as a Subject Matter Expert for delivering timely and accurate reporting and will own the delivery of complex reports and dashboards in line with AMS Best Practice, AMS, and client policies and procedures. They will also be working closely with the Senior Manager – Client Services to proactively manage stakeholder expectations through effective communication and will scope and deliver reporting suite enhancements. The Principal - Business Intelligence will champion quality and efficiency across reporting suites, driving consistent delivery in accordance with established roadmaps as well as provide mentorship to junior team members as needed. Key Accountabilities Project Management: Strong project management skills, with the ability to manage BI projects and initiatives. Data Governance: Understanding of data governance principles and practices to ensure data integrity and security. Reporting and Dashboards: Ability to create comprehensive reports and dashboards that communicate insights to stakeholders. Receives a low number of reworks as a result of a lack of accuracy. Reporting utilization: monitors and ensures high reporting utilization. Regularly assesses and updates the reporting suite to ensure relevance and alignment with business needs. Clearly communicates timelines and acts to resolve any issues that may affect report delivery proactively, seeking support from line manager or more senior members of the team as necessary. Acts on feedback from CSAT scores to continuously improve reporting and meet or exceed stakeholder expectations. Data model and technical debt ownership: Demonstrates mastery in independently developing, maintaining, and optimizing a central data model; Ability to independently identify and deliver tech debt where appropriate by driving regular communication and documenting optimization opportunities on the account. Skills & Experience Strong troubleshooting and problem‑solving skills Data uploads, cleansing, and handling multiple datasets Power BI: dashboard management, modeling, and DAX Understanding of data transformation steps and file update flows File management (SharePoint), file redirects, and access Maintain process and documentation Interpersonal and Analytical Skills Attention to detail and monitors the accuracy of their own delivery Curiosity to investigate issues and fix data Customer Service mindset delivering an exceptional employee experience Ability to work independently and collaboratively as part of a team Willing to engage in handover activities to ensure smooth continuity of their activities when away for period of leave of absence such as sick leave High ethical standards and a commitment to maintaining confidentiality in data handling Why AMS? What we offer At AMS, we recognise the value of different perspectives and experiences in prompting innovation, sparking creativity, and solving problems. We come from every walk of life, and our culture is open and inclusive. Our people enjoy flexibility, autonomy, and being trusted to work their way. We offer you career opportunities in every direction you want to explore. It’s our world but you can do it your way. We offer: Full training and support High value and challenging work A vibrant, diverse, and collaborative culture A competitive reward and benefits package* The opportunity to embark on a recruitment career with one of the world’s leading recruitment companies *Details may vary slightly depending on your location, local labour law, etc. Equal Opportunity We welcome applications from people of all backgrounds, and all aspects of employment are based on merit, qualifications, and business needs. We do not discriminate based upon age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other applicable legally protected characteristic. If you require any accommodations or have any accessibility needs, please reach out via email or make a member of our Talent Acquisition team aware at any time. Location Manila, National Capital Region, Philippines Seniority level Mid‑Senior level Employment type Full‑time Job function Analyst Industry Human Resources Services Hit the Apply now button to get your journey started #J-18808-Ljbffr