Research Manager

3 days ago

Makati, Philippines TransUnion Full time

Overview

Research Manager (Consumer-Credit / Financial Trends) – TransUnion Makati, National Capital Region, Philippines

For more than 40 years, TransUnion has been the trusted source of accurate and reliable credit information that fuels healthy economies around the world. Today, our insights help lenders, insurers, and fintechs navigate an ever-changing marketplace. As a Manager, Research and Consulting, you will report to the Director of Research and Consulting and serve as the day-to-day engine that transforms raw credit data into actionable intelligence. You’ll guide a small team of analysts, keep multiple projects moving, and partner closely with Sales so customers see TransUnion as a strategic ally—not just a data vendor. In return, you’ll enjoy competitive compensation and benefits, genuine work-life balance, and a supportive culture grounded in integrity, service, reliability, and innovation.

Responsibilities

What you will do

  • Coordinate research initiatives that explain why consumers behave the way they do with credit, what external forces influence that behavior, and how lenders can capitalize on risks and opportunities.
  • Translate findings into clear stories for internal teams and customers; help Sales elevate every conversation.
  • Through dashboards, whitepapers, webinars, and direct client engagements, motivate customers to view TransUnion as a trusted partner.
  • Design and execute consumer-credit research studies—scoping questions, pulling data, guiding analysis, and ensuring on-time delivery.
  • Collaborate with analysts across teams, review code, shape methodologies, and develop their storytelling skills.
  • Synthesize complex results into concise decks, talking points, and collateral that Sales can use to address client challenges across products and business units.
  • Participate in customer meetings as the analytics expert, field technical questions, and identify follow-up opportunities for senior leaders.
  • Draft articles, blog posts, and webinar outlines that fuel TransUnion’s broader thought-leadership agenda; senior leaders may refine and publish under their byline.
  • Track regulatory, economic, and competitive trends in consumer lending and brief internal stakeholders on potential impacts.
  • Coordinate with Product, Marketing, and Legal to ensure research output aligns with roadmap priorities and compliance requirements.
  • Support sales teams through consulting as a lending industry expert, helping clients identify and address emerging challenges and opportunities.
What You’ll Bring
  • 5–7 years of progressive experience in consumer-lending analytics, risk management, or consulting.
  • Post-graduate degree in business, statistics, finance, economics, or a related field; an advanced degree is a plus.
  • Proficiency with SAS, SQL, R, or Python for manipulating large data sets; expert-level skills in Excel and PowerPoint.
  • Demonstrated ability to manage projects and small teams with minimal supervision—balancing scope, timeline, and stakeholder expectations.
  • Comfortable presenting findings to varied audiences, from entry-level analysts to senior executives; able to adjust depth and language to match the room.
  • Curiosity and tenacity—you love chasing down the “why” behind consumer behavior and don’t quit until the story is clear.
  • Strong customer-service orientation; you naturally ask, “How can I be of service?” and treat internal partners with the same respect as external clients.
Seniority level
  • Director
Employment type
  • Full-time
Job function
  • Research and Analyst
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