UX Designer – Salesforce Projects

Company Overview J4RVIS is an industry‑leading system integrator specializing in Salesforce & MuleSoft solutions. We empower people from ambitious organisations to drive greater business value with scalable technology. We’re widely recognised as one of the most promising Salesforce partners, after achieving the "Summit" partnership status (previously Platinum) within the first 18 months. We closed $1 million in ACV and achieved more than 100 certifications. Our mission is to create a better tomorrow for 1 billion people and unlock our team’s true potential through a progressive workplace. We are the winner of "Rising Star" at Deloitte Fast 50, recognised by Salesforce as the APAC Partner of the Year in the "Connected Ecosystem" category, and placed 3rd in CRN Fast 50 Awards. Role Overview We’re looking for a UX Designer to support our Salesforce delivery and advisory engagements. This role focuses on designing intuitive, accessible, and engaging user experiences across the Salesforce platform—particularly within Sales, Service, and Experience Cloud, as well as custom applications. You’ll collaborate closely with clients, consultants, and developers to ensure user needs are reflected in both design and implementation. The role includes a mix of strategic UX discovery, design audits, and hands‑on design execution within Salesforce’s technical and design framework. Key Responsibilities Facilitate discovery sessions to understand business goals and user needs. Translate complex workflows into clear, user‑friendly Salesforce experiences. Conduct user research, usability testing, and stakeholder interviews. Design user flows, wireframes, mockups, and interactive prototypes using Figma or Adobe XD. Create design assets and guidelines aligned with the Salesforce Lightning Design System (SLDS) and client brand standards. Ensure accessibility, mobile responsiveness, and consistency across all designs. Work closely with Salesforce Consultants, Solution Architects, Developers, and Project Managers. Provide input into Experience Cloud site structure, navigation, and component usage. Support client‑facing presentations, design reviews, and workshops. Conduct UX audits and heuristic evaluations on existing Salesforce implementations. Champion user experience best practices and contribute to internal design frameworks. Stay current on Salesforce UX trends, design tools, and digital experience standards. Requirements 3+ years of experience in UX/UI design, ideally within enterprise or cloud software environments. Experience designing for Salesforce platforms (Sales, Service, or Experience Cloud) is highly valued. Strong portfolio showcasing end‑to‑end design work, including user flows, wireframes, and prototypes. Proficiency in Figma, Adobe XD, or equivalent design tools. Understanding of the Salesforce Lightning Design System (SLDS) and Experience Cloud constraints. Knowledge of accessibility principles and responsive web design. Excellent communication and stakeholder engagement skills. Ability to work independently and collaboratively within Agile project teams. Familiarity with HTML/CSS or front‑end principles is a plus (not required). Benefits & Perks Salesforce/Mulesoft/Project Management certifications paid for by J4RVIS. Work From Anywhere for up to 4 weeks a year. Flexible working arrangements. 3 months paid parental leave for primary carers. 2 days of study leave per quarter. Wellness allowance. Home office expense allowance. Why Join J4RVIS You will be challenged to learn every day, work on exciting projects, and have unique mentoring opportunities from our CTA. You can be yourself, bring authentic self to work, and celebrate uniqueness. Work from anywhere—office or home—and unlock your true potential. Our culture emphasizes collaboration, leadership, and well‑being. We celebrate one another’s uniqueness and provide fun experiences. #J-18808-Ljbffr