Account Manager

19 hours ago


Valenzuela, Philippines Fairtech Solar Corp Full time

To join our team and market our services, which include solar installation, customized solar solutions, maintenance and repair, and net-metering services in the Philippines, we are looking for a highly motivated and experienced Account Manager.

  • Drive our business forward through effective account management and new client acquisition
  • Identify leads and lead new business opportunities to expand distribution channel/network
  • Welcome new clients and provide them with a smooth onboarding experience, ensuring they understand our services or products
  • Manage client’s relations and build contacts with potential clients for new business opportunities
  • Acquiring new clients while nurturing and growing relationships with existing clients
  • Establishing and maintaining strong, professional business relationships as the primary point of contact for the company through meetings, emails, phone calls, and reports
  • Implement strategies that promote client retention, including addressing concerns before they escalate and ensuring that services continue to meet the client’s evolving needs
  • Actively engaging with clients during promotional campaigns
  • Work closely with sales, marketing, product development, and technical teams to ensure that the client’s needs are clearly understood and met across all departments
  • Manage any disagreements or conflicts between the client and internal teams, ensuring a fair solution and maintaining a positive relationship.
  • Foster long term relationships that benefit both the client and the business, ensuring that clients feel valued while driving revenue growth
  • Providing prompt responses to customer queries and offering dedicated after-sales support
  • Assisting in the preparation and execution of impactful promotional materials and events
  • Conduct regular follow-ups with clients to ensure continuous ordering and business continuity.
  • Perform other tasks that may be assigned from time to time

Minimum Requirements:

  • With experience in Social Media Management
  • Ability to communicate, present and influence possible clients
  • Experience in delivering client-focused solutions to customer needs
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