Associate Network Support Engineer

2 weeks ago

Quezon City, Philippines HawodTech Solutions Full time

Overview

The Associate Network Engineer is responsible in resolving network operational issues and concerns to corporate. S/he maintains computer and network hardware; and providing information, direction, and/or recommendation regarding computer equipment.

JOB DUTIES AND RESPONSIBILITIES

  • Takes part in designing computer networks, physical and logical network infrastructures, for the purpose of ensuring effective and efficient operating systems.
  • Maintains network operations and computer hardware for the purpose of ensuring efficient operations.
  • Repairs network-related failures for the purpose of maintaining computer and network equipment in a safe and functional condition (e.g. computer, network equipment,
  • Coordinates department activities, computer operations and data network activities for the purpose of providing services to other divisions, and organizations while meeting department objectives.
  • Researches network related software applications and hardware requirements for the purpose of providing recommendations regarding applications and purchases and ensuring availability of materials.
  • Prepares written materials for the purpose of documenting activities, providing written reference and/or conveying information.
  • Note: Other duties related to the responsibilities and output of the position but not included in this document may be assigned by the immediate superior.
Working Conditions and Physical Requirements

Work is normally performed in a typical office environment.

Qualifications
  • Science or its equivalent course.
  • EXPERIENCE – Job related experience within specialized field is required.
  • COMPETENCIES:
  • KNOWLEDGE
  • Knowledge in operating equipment used in computer networking;
  • Knowledge in networking standard, practices, and safety regulations
  • Knowledge in digital analog electronics to component levels, LAN/WAN
  • Basic or advanced knowledge in office software and diagnostic applications; and operating standard office equipment
  • SKILLS
  • Strong Technical/Networking/Computer Skills: Ability to understand technical network requirements and communicate them clearly in a verbal or written format
  • Analytical Skills: Ability to analyze situation/problem to define issues and draw conclusions
  • Ability to troubleshoot and find resolutions to complex technical network problems reported by the users/internal personnel
  • Project Management: Ability to plan, execute and manage projects/assigned tasks
  • Ability to prepare and maintain accurate records
  • ATTITUDE
  • Customer-focused: Ability to interact and adjust w/ the customers/clients within the organization.
  • Ability to interact effectively within the IT team, various business functions, and various levels of management.
Career Path

Career opportunities are not limited in moving up to the next highest position which is Network

Required Skills

Lists Scanners Development Support Resolutions Management Skills Output Technical Assistance Environment BASIC Operating Systems Technical Support Time Management Troubleshooting Information Technology Records Security Linux Windows Email Research Software Customer Service Sales Management

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