Business Operations Analyst

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. Available locations: Mexico City About the Team The Business Operations team sits under the CFO organization and is responsible for core company KPI reporting, incubating new analytics capabilities, leading and/or facilitating cross-functional projects to devise and operationalize high impact programs. We are looking for a strong data analyst to join Cloudflare to help develop analytics solutions and scale internal data processes. What you'll do Identify root causes of business or data challenges and conduct in-depth analyses to translate data into meaningful insights Present findings clearly and concisely, tailoring takeaways and recommendations to the appropriate audience Design, build, and support data or insight solutions that help incubate new data capabilities or programs. Determine the right technical approach for each project phase Partner closely with the Business Intelligence team to improve data collection and quality, streamline reporting processes, and help scale solutions from early-stage incubation to long-term, high-performing programs Work cross-functionally to keep projects on track and stakeholders informed Provide ad-hoc analytical support to Finance & Executive Leadership This role might involve travel to the US on a bi-annual basis Examples of desirable skills, knowledge and experience Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience 4+ years of experience as a data analyst, including 1+ years in a large-scale environment 2+ years of experience at a fast-growing, technology-driven company preferred Strong hands-on experience with Python, SQL, and tools such as Google BigQuery, Looker Studio, Tableau, or similar Big Data/Cloud-based analytics platforms Proven ability to multitask and thrive in a high-growth environment Strong business acumen with a demonstrated ability to align data initiatives with business needs and deliver high-quality outcomes Track record of conducting impactful, result-oriented analysis that informs business strategy and drives change Advanced proficiency in English (written and verbal) What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Cloudflare provides services like Project Galileo, the Athenian Project, and 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. #J-18808-Ljbffr