Legal Operations Analyst

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team.

The Legal, Policy, and Trust & Safety (“LPT”) department is staffed by a world-class group of professionals who help Cloudflare navigate complex challenges while staying compliant and minimizing risk. Legal Operations plays a central role in scaling the LPT department – from driving contract management excellence, implementing technology solutions, and building processes that make our department more efficient and impactful.

We are seeking a highly motivated Legal Operations Analyst to join our growing team. In this role, you will be responsible for optimizing and scaling our contract lifecycle management (CLM) processes, and advancing the LPT department’s technology roadmap.

• CLM Administration: Serve as a co-administrator for Ironclad, managing legal workflows, templates, clause libraries, reporting, and user access.
• AI & Technology Initiatives: Help pilot, implement, and optimize AI and automation tools to streamline legal workflows and enhance productivity.
• Process Improvement: Identify opportunities to streamline in contract and workflow processes, recommend solutions, and help implement best practices to scale the legal function.
• Project Management: Support projects end-to-end – from planning and coordination to rollout and adoption.
• Analytics & Reporting: Build dashboards and reports on contract metrics, KPIs, and technology adoption metrics to maintain data for leadership review.
• Training & Enablement: Develop documentation and training for LPT teams and business partners to maximize adoption of CLM and AI tools.
• General Legal Ops Support: Ensure smooth execution of department workflows by supporting day-to-day operations.

• 5+ years of experience in legal operations, preferably at a fast-paced global technology company.
• Highly organized and proven in defining and executing a project from start to finish.
• Strong technical acumen with hands-on experience designing processes, implementing, managing, and integrating legal systems with enterprise platforms.
• Proven track record of evaluating technology, driving automation initiatives, and delivering measurable improvements in legal workflows.
• Skilled in legal data analytics (ROI, cycle times, volumes, trends).
• Excellent communicator with strong writing skills; able to present complex issues clearly and concisely.
• Collaborative, adaptable, and cross-functional team player with integrity, curiosity, and strong interpersonal skills.

• Working knowledge of AI tools and applications, including prompt design, data extraction, document analysis, and model training.
• A sense of humor

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.