Client Success Manager
2 weeks ago
Location: Pasig, National Capital Region, Philippines Overview Join to apply for the Client Success Manager role at 2X. About 2X: 2X is redefining how marketing gets done through a scalable, flexible, and deeply embedded Marketing as a Service (MaaS) model. We partner with some of the world's leading B2B organizations to accelerate growth, improve operational efficiency, and drive measurable business outcomes. Our teams function as true extensions of our clients' marketing organizations - integrating strategy, execution, and data-driven decision making to create lasting impact. Role Overview As a Client Success Manager (CSM) at 2X, you are a critical driver of the client experience across our Manage and Foundation tier accounts. You'll own workstreams, support delivery coordination, and serve as a key point of contact—ensuring service excellence, relationship satisfaction, and overall account health. You'll support across our 2X portfolio of accounts in partnership with Client Partners and Sr. CSMs owning specific service areas and helping translate client objectives into effective execution. From onboarding to reporting, you'll bridge client goals and internal delivery—surfacing insights, managing expectations, and helping drive outcomes that tie directly to business impact. Key Responsibilities Manage and / or support a portfolio of client accounts, ensuring satisfaction, consistent delivery, and retention. Coordinate onboarding, client communications, project timelines, and reporting workflows. Monitor key delivery metrics and escalate risks or opportunities to Client Partners. Build trusted client relationships through timely communication and expectation alignment. Represent the client's voice in internal delivery forums and planning sessions, elevating key insights for development into broader account opportunities. Help evolve internal templates and playbooks for delivery efficiency and consistency. Your Mindset Client-Obsessed: Deeply committed to supporting client goals and delivering operational excellence. Detail-Oriented & Outcome-Driven: Brings rigor to client management with high degree of organization, while keeping outcomes and client impact front and center. Collaborative & Adaptive: Operates with agility and empathy across global delivery teams and client situations. Organized & Proactive: Plans ahead, anticipates needs, and thrives in high-growth environments. Communicative & Clear: Provides clarity and confidence in communications, even amidst ambiguity or change. Your Qualifications 3-5+ years of experience in client success, project management, or marketing operations roles (services, agency, or B2B environment preferred). Experience managing client communications, onboarding, and delivery coordination across cross-functional teams. Strong command of marketing operations, KPIs, and platform workflows. Demonstrated ability to prioritize, multitask, and operate with calm urgency. Demonstrated leadership on accounts or mentorship of junior team members. Other Seniority level: Mid-Senior level Employment type: Full-time Job function: Other Industries: Marketing Services Referrals increase your chances of interviewing at 2X by 2x. Get notified about new Customer Success Manager jobs in Pasig, National Capital Region, Philippines. #J-18808-Ljbffr
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Client Success Manager
4 days ago
Pasig, National Capital Region, Philippines OnHires Full time ₱900,000 - ₱1,200,000 per yearLocation: Remote (Europe)Employment Type: Full-TimeReports To: CEO & Operations ManagerAbout Our ClientOur client is a fast-growing creator management company dedicated to helping digital talent thrive. Their team provides structure, growth strategies, and world-class support to ensure every creator they work with can reach their full potential.They are now...
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Client Success Manager
6 days ago
Pasig, National Capital Region, Philippines 2X Full time ₱900,000 - ₱1,200,000 per yearAbout 2X:2X is redefining how marketing gets done through a scalable, flexible, and deeply embeddedMarketing as a Service (MaaS)model. We partner with some of the world's leading B2B organizations to accelerate growth, improve operational efficiency, and drive measurable business outcomes. Our teams function as true extensions of our clients' marketing...
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Client Success Partner
2 weeks ago
Pasig, National Capital Region, Philippines Staff Domain Inc. Full time ₱300,000 - ₱600,000 per yearSet-up and Location: ONSITE - Ortigas, Pasig Work Schedule: 6:00 AM - 3:00 PM Philippine TimeEmployment Type: Full-timeReady to do work that actually excites you?As a Client Success Partner, you will serve as the main point of contact for assigned clients—overseeing their journey from onboarding through daily operations and ongoing account management....
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Pasig, Philippines Fusion CX Full timeJob Description About the Role: This hybrid role is based in either Manila or Cebu and reports directly to our VP of Client Success. The Client Success Manager will be responsible for ensuring client satisfaction, building and maintaining strong client relationships, managing customer retention programs, and providing exceptional customer service. Daily...
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Senior Client Success Specialist
2 weeks ago
Pasig, Philippines Boldrimpact Full timeA LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by our desire to connect diverse people with common values for boldr impact. We employ just over a thousand team members across five...
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Senior Client Success Specialist
2 weeks ago
Pasig, Philippines Boldr Full timeA LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by our desire to connect diverse people with common values for boldr impact. We employ just over a thousand team members across five...
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Employment Services Client Success Manager
2 weeks ago
Pasig, Philippines MCI Full timeLOCATION Manila, PHJOB TYPE Full-TimePOSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking an...
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Graphic Design
2 weeks ago
Pasig, Philippines KMC Solutions, Inc. Full timeOverview Are you a detail-oriented professional with a passion for design, brand compliance, and customer success? Do you want to be part of a global team that ensures brands maintain high-quality, compliant marketing? If so, join us at KMC Solutions. Benefits Be part of an innovative, fast-growing software company specializing in Brand Compliance. Work with...
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Customer Success Manager
2 weeks ago
Pasig, Philippines Acquire Intelligence Full timeAcquire BPO is an award‑winning business process outsource provider, serving some of the world’s largest brands with contact center and back‑office services from offshore, near‑shore, and on‑shore locations, including Australia, Dominican Republic, Philippines and the United States. Known for our commitment to safety, flexibility, and innovation,...
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Growth and Success Manager
1 week ago
Pasig, Philippines Universal Access and Systems Solutions Inc. Full timeDirect message the job poster from Universal Access and Systems Solutions Inc. This role serves as the primary market-facing driver of revenue growth and long-term client retention. Success is measured not only by the ability to close initial deals, but by the capacity to cultivate enduring client relationships, transform customers into brand advocates, and...
