Contract Processing Specialist

2 weeks ago

Makati, Philippines CoStar Group Full time

Overview

Join to apply for the Contract Processing Specialist role at CoStar Group .

Company Overview: CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. We have been in real estate information and online marketplaces for over 35 years, delivering valuable offerings to our customers and driving innovation.

About Domain: Domain is a leading property technology and services marketplace that is home to one of the largest portfolios of property brands in Australia. In 2025, Domain became part of CoStar Group, a global leader in real estate information, analytics, online marketplaces and 3D digital twin technology. Domain and CoStar Group are dedicated to digitising the world's real estate, empowering all people to discover properties, insights, and connections that improve their businesses and lives.

The Role

Work with the Real Time Agent platform to digitize key property transaction steps. As a Contract Processing Specialist , you’ll connect clients and internal teams, managing sensitive contract submissions and customer inquiries efficiently to ensure a smooth experience.

What You'll Be Doing
  • Accurately tag contracts and minimize errors.
  • Quickly resolve inbound enquiries via email and Zendesk.
  • Process high volumes of critical data entry tasks.
  • Perform quality checks on legal documents and listings.
  • Manage workflows efficiently across systems.
  • Work with CX teams to resolve complex enquiries and support company goals.
About You
  • Bachelor's Degree or equivalent
  • 1-2 years of experience in customer service or related roles
  • Strong attention to detail with high accuracy in data entry
  • Good communication skills
  • Able to work under tight deadlines and pressure
  • Software knowledge (Zendesk) is an advantage but not required
Why join us?

We’re the right size business for you to make a real impact, with a workplace culture where you can be you. Perks of the role include:

  • Hybrid work setup – remote or in-office options
  • Perkbox discounts across healthcare, entertainment, food, utilities, and more
  • LinkedIn Learning access for upskilling and personal growth
  • Employee Assistance Program for mental health support
  • Continuous opportunities to learn and grow
What’s next?

One of our talent partners will review your application and contact you if there is a good match. Apply now

Don’t meet every single requirement? We’re committed to building an inclusive, diverse and supportive workplace and welcome applications from all people regardless of age, gender, orientation, ethnicity, cultural background or disability. If you’re excited about this role but your past experience doesn’t align perfectly, we encourage you to apply.

CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Other
Industries
  • Leasing Non-residential Real Estate, IT Services and IT Consulting, and Research Services
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