Data Entry Specialist

4 weeks ago


Taguig, Philippines HelloConnect Full time

Overview Data Entry Specialist (FSQA) role at HelloConnect. HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. HelloConnect leverages HelloFresh experience to provide customer care solutions for high-growth companies. Located in Manila, Philippines, HelloConnect serves additional companies to benefit from experience, scale, cost savings, and service level improvements. HelloFresh is a global leader in delivering meal kits and grocery boxes. We are focused on high-quality, convenient, and sustainable meal solutions that inspire healthy cooking at home. Responsibilities and duties Maintain technological data (nutritional values, temperature data, logistic data, etc.) of new and existing Culinary and Supplier SKUs on the HelloFresh ERP system as per Standard Operating Procedures on a regular basis. Ensure data completeness and accuracy and ensure the correct flow of information to relevant stakeholders; report any data issues to the team. Maintain operations by following policies and procedures as per training. Communicate regularly with the FSQC team (Food Safety Quality Managers and Compliance Managers) on concerns or queries about day-to-day tasks and provide feedback on changes to improve processes. Offboarding and deactivating SKUs that need to be cut/delisted in alignment with other HelloConnect functions. Maintain close alignment with other HelloConnect functions dedicated to tasks interconnected with the HelloFresh ERP system (e.g., Procurement, International FSQA). Support the Compliance Manager in day-to-day tasks. Review and filing of onboarding documents in coordination with responsible stakeholders. Sanity-checks of documents according to specified criteria. Assist in preparation of compliance audits and review of submitted documents. Why work for us? At HelloConnect, you'll join an organization that values innovation and leverages cutting-edge technology to transform customer experiences. With a collaborative culture, continuous learning opportunities, and a customer-centric focus, you'll contribute to impactful projects that drive business success. HelloConnect fosters a positive work environment by upholding ethical standards and promoting diversity and inclusion. Your well-being is prioritized through comprehensive benefits and perks. Join us to shape the future of digital experiences and make a difference in the lives of our clients and their customers. Additional information Referrals increase your chances of interviewing at HelloConnect by 2x. Get notified about new Data Entry Specialist jobs in Taguig, National Capital Region, Philippines. Seniority level Not Applicable Employment type Full-time Job function Administrative Industries Outsourcing/Offshoring #J-18808-Ljbffr


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