Chat Support Agent

3 weeks ago

Quezon City, Philippines Caldwell Communications Full time

Job Overview Chat Support Agent - Non-Voice - Newbie Account - Start Asap at Caldwell Communications – Join our team as a Chat Support Agent providing assistance to customers via chat and written correspondence. The role is entry‑level, requiring no previous experience but strong communication skills. Benefits Competitive Salary 13th Month Pay HMO with 3 free beneficiaries on Day One 20% maternity/paternity leave Opportunity for rapid career growth for top performers Retirement/liability insurance for qualified staff Work‑life balance processes and programs Job Responsibilities Answer customer inquiries and provide important information and assistance via chat. Check email and online correspondence to resolve customer concerns. Communicate with customers in a clear, friendly manner and maintain a comprehensive understanding of the information requested. Qualifications High school or college graduate (college preferred). Excellent English communication skills (written and spoken). BPO experience is a plus but not required. Can work onsite within 25‑35 km radius of the office. Application Process Apply by visiting . We will review your profile and contact you via SMS and email for interview scheduling. We appreciate your interest – we hope to hear from you soon. Commitment Caldwell Communications is an equal opportunity employer. We welcome diversity and are committed to providing equitable hiring practices for all qualified applicants. #J-18808-Ljbffr

  • No experience

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