Technical Support Representative

3 weeks ago

Cebu City, Philippines IONOS Group Full time

Join to apply for the Technical Support Representative role at IONOS Group .

Who We’re Looking For

Enthusiastic people with a passion for troubleshooting, support, technology, and sales – who want to help creators, local businesses, organizations find more success online.

Qualifications
  • At least 2nd year College Level or Graduate of any 2-year course
  • At least 6 months sales/customer service experience is an advantage
  • Knowledge in Website Development, Webhosting and Wordpress is an advantage
  • Basic email knowledge and troubleshooting is an advantage
  • Excellent English Communication Skills
  • Ability to remain calm and professional in all circumstances
  • Highly Motivated and Target Driven
  • Willing to work on shifting schedules
  • Willing to work onsite
  • Solutions-oriented
Job and Company Highlights
  • Competitive salary + bonuses + unlimited commission
  • Generous paid time off
  • Healthcare and Life Insurance coverage on day 1
  • Above industry standard company and statutory benefits
  • Monthly and Quarterly Engagement Activities
  • Work-Life Balance
  • Training and Development
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Information Technology
Industries
  • IT Services and IT Consulting
Location
  • Cebu, Central Visayas, Philippines (Metro Cebu)

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