Technical Support Representative

Overview Technical Support Representative will be responsible for taking customer phone calls and responding to customer emails. This position will entail solving technical problems and providing the best possible customer service at the same time. Responsibilities Answer customer phone calls and respond promptly to emails regarding technical issues....

URGENT HIRING!! Technical Support Representative VIRTUAL PROCESS ONLY Qualifications: - 2nd year college undergrad (No back subjects) - HS/SHS Graduates with 6 months BPO experience -College Graduate (No BPO experience needed) -Willing to work on holidays - Good Communication Skills - Can start ASAP - Can work under pressure - Amenable to work onsite...

Among the primary responsibilities of a Technical Support Representative involves receiving and making calls, address and troubleshoot issues raised by the client, assist when navigating through complicated applications, provide suggestions or recommendations, or elevate the problem to personnel with higher expertise when necessary. NO BPO experience College...

Functional Overview:As a Technical Support Representative, you will serve as the first line of defense in maintaining service reliability and operational performance across network, application, and infrastructure layers. You will be responsible for monitoring systems, detecting service issues, performing initial triage, and escalating to the appropriate...

Technical Support Representative About Us Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging our...

About Us:Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best in class value-adding services to our partners by leveraging our empowered teams, innovative...

Position Summary: As a Technical Support Representative, you will be responsible for providing technical support to customers while overseeing and coordinating the technical operations within the customer service team. This role ensures the successful execution of projects and maintenance activities. Role and Responsibilities: -Ticket Management: -Manage and...

WHAT WE OFFER Competitive Salary PackagesProfessional Development OpportunitiesHybrid Work SetupEquipment ProvidedDay 1 HMOLife Insurance15,000 PHP Signing BonusPOSITION OVERVIEW The core mission of the Technical Support Representatives is to provide timely, correct, and complete technical solutions (basic to advanced) to client users via call, chat,...

As a technical support representative, you will be responsible for handling customer inquiries and technical issues through both email and phone support. Tasks include troubleshooting internet or service-related problems, guiding customers through basic to intermediate technical steps, escalating unresolved concerns, and ensuring timely and accurate...

As a technical support representative, you will be responsible for handling customer inquiries and technical issues through both email and phone support. Tasks include troubleshooting internet or service-related problems, guiding customers through basic to intermediate technical steps, escalating unresolved concerns, and ensuring timely and accurate...