Platform Data Administrator

2 weeks ago

Leyte, Philippines Somewhere Full time

Platform Data Administrator (Remote PH) - We’re seeking a detail‑oriented Platform Data Administrator to manage and maintain the accuracy, consistency, and quality of client data across the Dash platform suite (Dash.Core, Dash.Pages, and Dash.Reports). This role ensures seamless data ingestion, account configuration, and billing integrity across multiple clients and systems. Key Responsibilities Input, verify, and update client data across multiple SaaS environments. Maintain accurate location, user, and integration records (e.g., Flash, ParkWhiz, ParkChirp, Clover). Perform regular data quality checks to ensure system integrity and completeness; manage platform configuration settings, permissions, and user access. Conduct routine audits of imported and live data for accuracy and consistency. Identify anomalies or missing data and coordinate resolutions with engineering or client teams. Implement and improve QA processes for data ingestion, billing, and reporting outputs. Onboard new clients and ensure platform setup matches contractual requirements. Support client‑specific dashboards, reports, and data mapping. Assist in generating automated reports and validating key metrics. Track and maintain accurate billing data aligned to active locations, license counts, and client tiers. Support Finance in reconciling platform usage to billing outputs. Provide visibility into monthly recurring revenue (MRR) and usage‑based charges. Required Skills & Experience 2–4 years of experience in SaaS operations, data administration, or platform management. Strong attention to detail and accuracy in data entry and validation. Proficiency with spreadsheets (Google Sheets or Excel) and basic data tools (SQL, BigQuery, Tableau preferred). Understanding of billing models for subscription or usage‑based SaaS. Comfortable navigating admin portals, APIs, or CRM systems (Salesforce, HubSpot, etc.). Excellent communication and documentation skills. Nice to Have Experience with BI tools or dashboard platforms. Familiarity with the parking, mobility, or marketing technology industries. Exposure to QA workflows, SOC 2 processes, or data governance. Success in this Role Looks Like Platform data is clean, consistent, and always audit‑ready. Clients’ accounts and billing align seamlessly with active platform usage. Errors or data issues are detected early through proactive QA checks. Internal teams trust your updates as the source of truth for client configuration and billing data. Location: Remote, Philippines preferred. Type: Full‑Time. Reports To: Leadership. Department: Operations / Product. #J-18808-Ljbffr

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