IT Support Specialist

5 days ago

Cabuyao, Philippines V360 Global Solutions, Inc Full time

IT Support Specialist– Elevate Healthcare Technology, 100% Remote Do you thrive in fast-paced environments, love tackling tech challenges, and want to advance healthcare technology? If you have experience as an IT Support Specialist, IT Generalist, Technical Support Officer, Systems Administrator, Helpdesk Analyst, Network Support Technician, Desktop Support Specialist, IT Coordinator, Application Support Analyst, or End User Support Specialist, we want you on our team About the Role: Join V360 Global Solutions, Inc. to support our AU-based clients. You'll be the go-to resource for information technology, IT service desk, healthcare IT, and technical solutions—enabling top-tier patient care—all from the comfort of your home. Key Responsibilities: Provide first-level IT and technical support for end-users across software, hardware, and network issues Troubleshoot, resolve, and document IT challenges, facilitating seamless tech operations Install, configure, and maintain computer systems, peripherals, and healthcare-specific applications Create and manage user accounts, access permissions, and IT policies Support and administer network infrastructure, monitoring performance and maintaining cybersecurity Train staff on technology best practices, remote tech tools, and digital health systems Ensure clinical systems and hospital IT run smoothly and securely Stay updated with healthcare informatics, cloud computing, and IT solutions advancements Deliver friendly, professional service and contribute to continuous improvement Perks & Benefits: 100% remote—work anywhere, anytime Dayshift work hours for work-life balance Competitive compensation and attractive benefits Collaborative, inclusive, and innovative team Professional development, upskilling, and IT certifications supported Direct impact on healthcare outcomes and staff efficiency You'll Bring: Associate's or Bachelor's in Computer Science, IT, or related discipline—equivalent experience are welcome Helpdesk, technical support, or IT administration experience, preferably in healthcare or a dynamic setting Proficiency with hardware, software, networking, desktop and infrastructure support Outstanding troubleshooting and communication skills for users at every tech level Familiarity with healthcare informatics, remote IT, hospital tech, or NDIS systems (a plus) Customer service focus, adaptability, and a positive, solutions-driven mindset How to Apply: Email your resume to: Use "IT Support Specialist" in the subject line Ready to take your IT career to the next level and champion healthcare innovation? Apply today—become the difference in our digital healthcare journey, all while working remotely #J-18808-Ljbffr

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