Product Assistant

6 days ago

Makati, Philippines Smart Communications, Inc. Full time

Direct message the job poster from Smart Communications, Inc.

ROLE OVERVIEW: Shaping Products with Purpose

Join a team where insight meets innovation . As a key player in our product team, you’ll blend market intelligence , customer empathy , and strategic design to create products that truly resonate. This role is perfect for marketing professionals who thrive on turning data into direction and ideas into impact.

  • Partner with Brand teams to deeply understand customer personas , needs, and behaviors.
  • Lead market research , competitive analysis , and usability studies to uncover actionable insights.
  • Champion the customer journey , ensuring every touchpoint delivers value and delight.
  • Define the product roadmap aligned with brand vision and market trends.
  • Build compelling business cases for new products and enhancements.
  • Design intuitive user experiences , workflows, and interfaces that bring ideas to life.
  • Create and test prototypes , iterating based on real user feedback.
  • Manage the full product lifecycle —from concept to launch, and beyond.
  • Keep the Product Catalog fresh and aligned with evolving customer needs.
  • Provide regular updates and insights to Brand teams to drive alignment and momentum.

Testing & Quality Assurance

  • Define testing parameters and lead post-production validation .
  • Collaborate with developers and technical teams for Business Acceptance Testing .
  • Own the sign-off process for staging and production deployments.

Education

  • Bachelor’s degree in any field (Marketing, Business, or related disciplines preferred).

Experience

4+ years of hands-on experience in:

  • Product Management – Driving strategy, execution, and cross-functional alignment.
  • Project Management – Leading initiatives with precision and agility.
  • Product Design – Crafting user-centric solutions and iterating with purpose.
  • Business Analysis – Translating insights into impactful product features.
Seniority level
  • Seniority level Associate
Employment type
  • Employment type Full-time
Job function
  • Job function Product Management and Project Management
  • Industries Telecommunications

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