Platform Services Manager
3 days ago
Overview Thrive Clark Freeport and Special Economic Zone, Central Luzon, Philippines Platform Services Manager - Patching About Thrive Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon “next generation” services help us stand out amongst our peers. Thrive is on the look-out for individuals who don’t view their weekdays spent at “a job”, but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you’re attracted to a “work hard, play hard” environment, seeking the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE Position Overview This position offers you the opportunity to join our rapidly growing organization. We\'re looking for a customer- and team-oriented leader in supporting the Thrive Patching team. As the Manager of Platform Services, Patching, you should have a solid understanding of customer service and a problem-solving attitude. In this role, the ideal candidate will lead the Patching team to support Thrive Customers and Service Delivery. In addition, they will maintain Thrive\'s high standards of customer support document and update processes and procedures. Responsibilities Lead a group of highly motivated Engineers. You need to have a high-level understanding of OS and 3rd-party patching. Create and present monthly/weekly reports and KPIs. Work with complex customer requirements to support their unique business needs and compliance with their Security needs. Hold reviews with team members and weekly team meetings. Provide weekly feedback on team performance and ways to improve. Provide upgrade support and upgrade path. Work with Management on how to better utilize the platforms. Understand how each platform is used and the criticality of the service it provides. Develop and update the Disaster Recovery plan for assigned Platforms. Performance reporting through data analysis as it relates to the Platforms Owned by the Platform Services team. Available to work outside of standard hours when necessary or as part of on-call rotation if applicable. Other duties as required. Qualifications Bachelor\'s Degree in Information Technology or related discipline preferred, or equivalent combination of education and relevant work experience. 5-10 years of Enterprise patching experience. 3-5 years of Kaseya experience and Kaseya Certification. 3-5 years of Management in an MSP environment. Technical subject matter expert on MSP products as they relate to Thrive\'s service catalog. Strong written and verbal communication skills. Attention to detail and focus on adherence to SOPs. Seniority level Mid-Senior level Employment type Full-time Job function Other Industries IT Services and IT Consulting #J-18808-Ljbffr
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Platform Services Manager
6 days ago
Morong, Philippines InfoHedge Technologies LLC Full time1 day ago Be among the first 25 applicants About Us Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer‑centric approach, and focus upon “next generation” services help us stand out amongst our peers. Thrive...
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Platform Services Manager
6 days ago
Morong, Philippines Storagepipe, a THRIVE Company Full timeBe among the first 25 applicants About Us Thrive is a rapidly growing technology solutions provider focusing on Cloud, Cyber Security, Networking, Disaster Recovery, and Managed Services. Our corporate culture, engineering talent, customer‑centric approach, and focus on next‑generation services help us stand out among our peers. Thrive is looking for...
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Google Cloud Platform Administrator
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Morong, Philippines IntouchCX Full timeIntouchCX Clark Freeport and Special Economic Zone, Central Luzon, Philippines 6 months ago Be among the first 25 applicants About IntouchCXIntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional...
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Service Manager SME, Biratnagar
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Morong, Philippines Standard Chartered Full timeJob Summary As the Service Manager SME in Biratnagar, you will play a critical role in managing and enhancing the experience of our small and medium enterprise clients. This position involves overseeing service delivery and ensuring that client needs are anticipated and met with professionalism, efficiency, and innovation. Your responsibilities will include...
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Service Delivery Manager
5 days ago
Morong, Philippines Storagepipe, a THRIVE Company Full timeService Delivery Manager Location: Clark Freeport and Special Economic Zone, Central Luzon, Philippines About Thrive Thrive is an innovative technology solutions provider focused on Cyber Security, Microsoft/Office 365, Hybrid Cloud, Global Network Management, Disaster Recovery, and traditional Managed Services. We foster a culture that values engineering...
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Service Delivery Manager
5 days ago
Morong, Philippines Thrive Full timeThrive Clark Freeport and Special Economic Zone, Central Luzon, Philippines Service Delivery Manager Thrive Clark Freeport and Special Economic Zone, Central Luzon, Philippines About Thrive Thrive is an innovative technology solutions provider focused on Cyber Security, Microsoft/Office 365, Hybrid Cloud, Global Network Management, Disaster Recovery, and...
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Service Delivery Manager
5 days ago
Morong, Philippines InfoHedge Technologies LLC Full timeOverview As a Service Delivery Manager, the ideal candidate will be responsible for leading our technical support teams in providing excellent customer service and resolving all technical issues. This person should have a solid technical background combined with customer service expertise. A problem-solving attitude with an ability to motivate an engineering...
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Talent Acquisition Specialist
2 weeks ago
Morong, Philippines Millennium Technology Services Full timeTalent Acquisition Specialist – Clark, Philippines Millennium Technology Services (MTS) is an international provider of world‑class business solutions and IT services to leading business corporations worldwide, with a strong presence in North, East and South Asia, Europe, Middle East, ANZ and the USA. Location: Clark Freeport and Special Economic Zone,...
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Service Coordinator
3 weeks ago
Morong, Philippines Beepo Full timeBeepo Clark Freeport and Special Economic Zone, Central Luzon, Philippines Position AU Maintenance Support Coordinator — Location: Central Luzon — Work setup: Onsite | Day Shift What’s in it for you Competitive Total Rewards (Compensation, Allowance, HMO, and Paid Time Off) Employee Referral Program Your Role As an AU Maintenance Support Coordinator,...
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Operations Manager
1 week ago
Morong, Philippines Sutherland Full timeOperations Manager - Tech Sales - Clark, Pampanga Sutherland Clark Freeport and Special Economic Zone, Central Luzon, Philippines About Sutherland Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise. We work with iconic brands worldwide. We...
