OEM ORDER MANAGEMENT SPECIALIST

4 weeks ago


Cebu City, Philippines Lexmark Full time

Join to apply for the OEM ORDER MANAGEMENT SPECIALIST role at Lexmark .

Responsibilities:

Job Purpose/Mission/Summary:

Manages Order to Cash activities related to order lifecycle management from customer account creation until order delivery, ensuring timely resolution of roadblocks/issues to meet customer requirements. Collaborates with cross-functional partners within the Supply Chain network to ensure customer satisfaction by providing proactive order status reporting and effective issue resolution, while adhering to Lexmark rules, audit requirements, and international regulations.

Key Roles & Responsibilities:

  • Order Management
  • Logistics/Supply Chain
  • Customer Management and Communication

Manage customer orders, ensure timely delivery, resolve discrepancies, analyze reports, communicate proactively, and support initiatives impacting Order to Cash operations.

Qualifications:

  • Bachelor's Degree in relevant fields
  • At least 2 years of related experience
  • Knowledge of ERP systems, especially SAP

Additional Information:

This is a full-time, entry-level position primarily based in an office setting, with support for different geographic working hours. Willingness to work on Philippine holidays is required.

Interested candidates are encouraged to apply and make their mark with Lexmark.

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