Current jobs related to ICT Shared Specialist - Metro Manila NCR - Epta Refrigeration Philippines Inc

  • Sr. ICT Assistant

    4 weeks ago

    Manila, National Capital Region, Philippines International Organization for Migration (Philippines Country Office) DUP 1 Full time

    Job Title: ICT Support Specialist IOM is seeking a highly skilled ICT Support Specialist to join our team in [Location]. As a key member of our IT department, you will be responsible for providing technical support and maintaining the efficiency and effectiveness of our IT networks and systems. Responsibilities: Provide end-user support and ensure...

  • IT Support Specialist

    2 weeks ago

    Metro Manila, Philippines AAT LSS Filtration Design Service Full time

    About Advanced Aquarium TechnologiesAdvanced Aquarium Technologies (AAT) is a world leader in a niche industry – the design, construction and operation of inspiring public aquariums.More than exciting, themed attractions for tourists and local residents, we see aquariums as versatile, multi-purpose destinations with potential to become ambassadors for...

  • IT Specialist

    1 week ago

    Metro Manila, Philippines Asian Institute of Management (AIM) Full time

    The IT Specialist is responsible in the analysis, design, development, implementation and maintenance of all IT automation projects and endeavors, to make AIM processes and operations more efficient. They will also be responsible in providing Level 2 and Level 3 support when necessary to ensure that user concerns are addressed in a timely manner.AREAS OF...

  • Customer Service Representative

    3 weeks ago

    Metro Manila, Philippines Megaworld Corporation Full time

    Job Summary:The Shared Services Specialist is in charge of the following:-Receiving inbound calls and emails-Monitoring of client concerns-Resolving issuesQualification:-Diploma holder and a graduate of a 4 year course-Has at least 1 year work experience in the BPO industry handling after sales concerns-Willing to be assigned in Uptown Bonifacio, Mckinley...

  • IT Support Specialist

    2 weeks ago

    Manila, National Capital Region, Philippines AAT LSS Filtration Design Service Full time

    About Advanced Aquarium TechnologiesAdvanced Aquarium Technologies (AAT) is a world leader in a niche industry – the design, construction and operation of inspiring public aquariums.More than exciting, themed attractions for tourists and local residents, we see aquariums as versatile, multi-purpose destinations with potential to become ambassadors for...

  • ICT Assistant

    2 weeks ago

    Metro Manila, Philippines Delsan Office Systems Corporation Full time

    Provide advice support and administration to customers and stakeholders on efficient and effective management and use of products, systems, processes, technologies and/or services to optimize efficiency.Create and maintain support documents regarding administrative process, instructions and guidelines to ensure effective knowledge sharing and optimize...

  • Accounts Payable Specialist

    3 weeks ago

    Metro Manila, Philippines Fujitsu Philippines Global Delivery Center Full time

    Fujitsu is the #1 IT Service Company in Japan and is ranked 7th globally. It has 80 years of rich history.Fujitsu's Global Delivery Center in the Philippines is known as WeServ Systems International Inc. We are a subsidiary of Fujitsu Phils, Inc -- one of the country's leading ICT companies. WeServ was established in 1993 and has been operating in the...

  • IT Specialist

    1 week ago

    Manila, National Capital Region, Philippines Asian Institute of Management (AIM) Full time

    The IT Specialist is responsible in the analysis, design, development, implementation and maintenance of all IT automation projects and endeavors, to make AIM processes and operations more efficient. They will also be responsible in providing Level 2 and Level 3 support when necessary to ensure that user concerns are addressed in a timely manner.AREAS OF...

  • Service Desk Agent

    1 month ago

    Metro Manila, Philippines Fujitsu Philippines Inc. Full time

    Requirements At least 1 year(s) of working experience in the related field is required for this position. Candidate must possess at least a Bachelor's/College Degree on Computer Science/Information Technology. Junior Associate (1-4 yrs experience) specializing in IT/Computer - Network/System/Database Admin or equivalent. Responsibilities Job...

  • ICT Assistant

    2 weeks ago

    Manila, National Capital Region, Philippines Delsan Office Systems Corporation Full time

    Provide advice support and administration to customers and stakeholders on efficient and effective management and use of products, systems, processes, technologies and/or services to optimize efficiency.Create and maintain support documents regarding administrative process, instructions and guidelines to ensure effective knowledge sharing and optimize...

  • Accounts Payable Specialist

    3 weeks ago

    Manila, National Capital Region, Philippines Fujitsu Philippines Global Delivery Center Full time

    Fujitsu is the #1 IT Service Company in Japan and is ranked 7th globally. It has 80 years of rich history.Fujitsu's Global Delivery Center in the Philippines is known as WeServ Systems International Inc. We are a subsidiary of Fujitsu Phils, Inc -- one of the country's leading ICT companies. WeServ was established in 1993 and has been operating in the...

  • Billing Administrator

    3 weeks ago

    Metro Manila, Philippines Fujitsu Philippines Global Delivery Center Full time

    Fujitsu is the #1 IT Service Company in Japan and is ranked 7th globally. It has 80 years of rich history.Fujitsu's Global Delivery Center in the Philippines is known as WeServ Systems International Inc. We are a subsidiary of Fujitsu Phils, Inc -- one of the country's leading ICT companies. WeServ was established in 1993 and has been operating in the...

  • Technical Support Specialist

    1 week ago

    Metro Manila, Philippines 2GO Group Inc. Full time

    Job scope:This role involves diagnosing and fixing mechanical issues, conducting regular maintenance checks, and preparing and assembling sub assembly parts of the equipment. Maintenance Specialist trains junior mechanics and technicians, sharing knowledge and best practices to enhance team capabilities. Qualifications:Graduate of any four-year course or...

  • Technical Support Specialist

    1 week ago

    Metro Manila, Philippines 2GO Group Inc. Full time

    Job scope: This role involves diagnosing and fixing electrical and electromechanical issues, conducting regular maintenance checks, and preparing and assembling sub assembly parts of the equipment. Maintenance Specialist trains junior mechanics and technicians, sharing knowledge and best practices to enhance team capabilities. Qualifications:Graduate of...

  • Demand and Supply Planning Specialist

    2 weeks ago

    Metro Manila, Philippines Toyota Motor Philippines Corporation Full time

    Toyota Motor Philippines is looking for Demand and Supply Planning Specialist to join our Sales Planning and Administration Department based in Makati City, Metro Manila, Philippines. The Demand and Supply Planning Specialist is a member of the Sales Planning Team that is responsible on providing over-all Demand and Supply Monitoring and Management of...

  • Shared Service Center

    2 months ago

    Manila, National Capital Region, Philippines SEEK Asia (JobStreet Philippines Inc.) Full time

    Company DescriptionSEEK is a diverse group of companies, comprised of a strong portfolio of online employment, informative, commercial and volunteer businesses. SEEK has a global presence (including Australia, New Zealand, China, Hong Kong, South-East Asia, Brazil and Mexico), with exposure to over 2.9 billion people and approximately 27 per cent of global...

  • Accounts Payable Associate

    3 weeks ago

    Metro Manila, Philippines Fujitsu Philippines Global Delivery Center Full time

    Fujitsu is the #1 IT Service Company in Japan and is ranked 7th globally. It has 80 years of rich history.Fujitsu's Global Delivery Center in the Philippines is known as WeServ Systems International Inc. We are a subsidiary of Fujitsu Phils, Inc -- one of the country's leading ICT companies. WeServ was established in 1993 and has been operating in the...

  • Service Desk Agent

    1 month ago

    Metro Manila, Philippines Fujitsu Philippines Global Delivery Center Full time

    Fujitsu is the #1 IT Service Company in Japan and is ranked 7th globally. It has 80 years of rich history.Fujitsu's Global Delivery Center in the Philippines is known as WeServ Systems International Inc. We are a subsidiary of Fujitsu Phils, Inc -- one of the country's leading ICT companies. WeServ was established in 1993 and has been operating in the...

  • Service Desk Agent

    3 weeks ago

    Metro Manila, Philippines Fujitsu Philippines Global Delivery Center Full time

    Fujitsu is the #1 IT Service Company in Japan and is ranked 7th globally. It has 80 years of rich history.Fujitsu's Global Delivery Center in the Philippines is known as WeServ Systems International Inc. We are a subsidiary of Fujitsu Phils, Inc -- one of the country's leading ICT companies. WeServ was established in 1993 and has been operating in the...

  • Service Desk Expert

    2 weeks ago

    Metro Manila, Philippines Fujitsu Philippines Global Delivery Center Full time

    Fujitsu is the #1 IT Service Company in Japan and is ranked 7th globally. It has 80 years of rich history.Fujitsu's Global Delivery Center in the Philippines is known as WeServ Systems International Inc. We are a subsidiary of Fujitsu Phils, Inc -- one of the country's leading ICT companies. WeServ was established in 1993 and has been operating in the...

ICT Shared Specialist

4 months ago

Metro Manila NCR, Philippines Epta Refrigeration Philippines Inc Full time
Experience: 4 years minimum hands-on experience as Senior L2 or Junior L3 support on a Global shared services environment for systems and infrastructure based on an ITIL framework.

Education: Graduate of BS Computer Engineering or any IT related degree. IT certifications:
ITIL, OS, VMs, Network, Cloud

Job Description
Be the main point of contact between the local, APAC, global customers, and the ICT Organization. Understand the business needs and collaborate with other ICT Teams to define and implement suitable solutions. Provide the customers with ICT support to ensure the business continuity and efficiency.

Key Responsibilities
• Ensure customers & business efficiency and satisfaction by providing ICT support excellence.
• Guarantee the ICT services continuity by collaborating with APAC and Global Digital & IT Shared Services Team.
• Support and be part of Project Teams for application, solution and service rollouts, process changes, knowledge base enhancements / changes.
• Support the APAC ICT Manager for continuous improvement opportunities and knowledge transfer of new application, solutions, or services.
• Ensure that KPIs properly monitored and accomplish the target service level agreement.
• Capable to manage the communication and the relationship with Epta VIP and End Users

Technical Skills:
• Workplace Management (more than 5 years of experience)
• MS Windows OS (8, 10, 11)
• MS Office 365 Apps
• MS SharePoint/OneDrive
• Adobe/Autodesk Products (install/configure)
• General desktop applications (install/configure/troubleshoot)
• Server & Infrastructure troubleshooting (more than 3 years of experience)
• MS Office 365 Admin Console (Azure AD, ecc)
• MS Exchange on Prem/online (mailbox management)
• MS Active Directory
• MS Windows Server (File Sharing, Print Services, DHCP, IIS)
• Infrastructure - Physical Servers
• Infrastructure - Virtual Servers
• Database (SQL, Access, etc.) access management
• Networking troubleshooting (more than 3 years of experience)
• Networking - LAN / Wi-Fi (troubleshooting)
• Networking - VPN (troubleshooting)
• Networking - WAN (troubleshooting)

Experience
Professional experience in the role or similar: > minimum of 5 years
English knowledge: Competent (written & spoken)


Preferably living in the South Areas, Laguna, Cavite, Paranaque, Las Pinas, Taguig and MuntinlupaÂÂ