Service Desk Agent

At Probe CX, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...

Service Desk AgentMetro Manila (Onsite)• Handle E-mails, Calls and Chat related to application issues faced by clients within SLA; and at times will handle desktop, hardware, software, access issues.• Create issue tickets by logging all pertinent information with utmost Quality and precision.• Identify the exact issue through effective probing and...

At Probe CX, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...

Service Desk AgentMetro Manila (Onsite) Handle E-mails, Calls and Chat related to application issues faced by clients within SLA; and at times will handle desktop, hardware, software, access issues. Create issue tickets by logging all pertinent information with utmost Quality and precision. Identify the exact issue through effective probing and paraphrasing....

YOUR ROLECEVA’s first point of contact for IT related service requests, incidents, follow up and escalations. Associate Support Engineer will provide customer service, IT support (basic troubleshooting) and account management (creation, modification and termination) to CEVA Global employees. The Global IT Service Desk will operate 24x7 including weekends...

We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the...

Nityo Infotech Services Philippines is Hiring Service Desk Location: Gil Puyat Ave. Makati City Set up: Hybrid Salary: 30,000 See complete details below: Service Desk - 30,000 24x7 Shifting, onsite 3x or 4x a week, can be assigned wfh during Saturdays and Sundays — At least 1 to 2 years experience in Technical Support. — Experience in any ticketing...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become...

Responsibilities:Lead a team to ensure timely resolution of technical issues.Manage service desk operations including ticket management and escalation.Provide technical guidance and mentorship to team members.Collaborate with IT teams to maintain infrastructure and systems.Analyze metrics and implement improvements for service delivery.Resolve complex...

HIRING – Service Desk  Job Brief:Our company is looking for a Service Desk who will act as a communications center that provides a single point of contact (SPOC) between a company, its customers, employees, and business partners. He or she will provide first level support for response and resolution of customers incident. The candidate we are looking...

The Team Leader Service Desk managers the day-to-day operations of the IT Service Desk. He/she provide support to the Unit Manager in the development and delivery of ICT Service Desk plans and programs. He/she conducts Audit within the team to ensure and promote excellent customer satisfaction.1.Manages Hardware Inventory.2.Coordinates with users, Technical...

We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become...

Fujitsu is the #1 IT Service Company in Japan and is ranked 7th globally. It has 80 years of rich history.Fujitsu's Global Delivery Center in the Philippines is known as WeServ Systems International Inc. We are a subsidiary of Fujitsu Phils, Inc -- one of the country's leading ICT companies. WeServ was established in 1993 and has been operating in the...

Fujitsu is the #1 IT Service Company in Japan and is ranked 7th globally. It has 80 years of rich history.Fujitsu's Global Delivery Center in the Philippines is known as WeServ Systems International Inc. We are a subsidiary of Fujitsu Phils, Inc -- one of the country's leading ICT companies. WeServ was established in 1993 and has been operating in the...

We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the...

Duties and Accountabilities:First line telephone technical support, answering support queries via phone, email, and remotely site computers.Responsible for ensuring accurate processing of new accounts and modification of employee accounts.Maintain a high degree of customer service for all support queries and adhere to all service management and client...