Assistant Manager-Voice-Customer Service

3 weeks ago

Philippines ExlService Holdings, Inc. Full time

Strong people skills. Proven record of dependability. Punctual and reliable attendance of the service associates is critical to the success of a fast moving, inbound service center Must be receptive to detailed and frequent performance feedback. Proficiency with a keyboard and window-based applications, including Internet. Good oral and written communication skills. Must be able to have a fluent interactive conversation with callers. Ability to excel in a team environment, as well as work well independently. Organization and prioritization skills. Ability to think like the customer, with a passion to deliver top quality service. They must also learn various administrative PC systems, become thoroughly familiar with our retirement products, understand applicable tax regulations. Constant monitoring, coaching and development will be given to the associate on calls and processes to ensure continuous improvements in quality and consistence with standards of service. At all times, associates will be aware of commitment to service and application of the Company’s core values and beliefs. Operate and maintain customer related information systems to the required standards, to maintain accurate records and access information to enable work to be progressed #J-18808-Ljbffr

  • Assistant Manager-Customer Care Voice-Inbound

    2 weeks ago

    , Metro Manila, Philippines EXL Full time

    Assistant Manager-Customer Care Voice-Inbound In this role, you'll be tasked with ensuring the achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities include upholding transaction quality within predefined parameters and controlling claim costs to minimize leakage. Maintaining accuracy in reserves and...

  • Customer Service Specialist | Voice Account |

    4 weeks ago

    , Pampanga, Philippines FIL-STAR MARITIME CORPORATION (FORMERLY SANKO FIL-STAR MARITIME CORPORATION Full time

    About the role FIL-STAR MARITIME CORPORATION (FORMERLY SANKO FIL-STAR MARITIME CORPORATION) is seeking an experienced Customer Service Specialist to join our dynamic team in Pampanga, Central Luzon. This full-time position will play a crucial role in providing exceptional customer service to our valued clients through voice-based support. What you'll be...

  • TaskUs Bohol

    4 weeks ago

    , Bohol, Philippines JobsAvenuePH Full time

    TaskUs Bohol - Non-Voice & Voice Accounts - No BPO Experience Required On-site - Bohol No Exp Required High/Senior High School Full-time Job Description Employee Recognition and Rewards Performance Bonus Government Mandated Benefits Insurance Health & Wellness Health Insurance, Life Insurance Work Onsite in the Heart of Tagbilaran, Bohol! Be part of the...

  • Customer Service Associate

    2 weeks ago

    Philippines Peak Support Full time ₱200,000 - ₱400,000 per year

    :Are you passionate about delivering exceptional customer service and ready to grow your career with a company that truly values its people? Peak Support is looking for talented Customer Service Associates to join our team in the PhilippinesWe're looking for individuals with:Proven customer service experience in the BPO industry.Excellent oral and written...

  • Limited Slot

    3 weeks ago

    , Metro Manila, Philippines Caldwell Communications Full time

    Limited Slot - Non-Voice/Voice - Call Center - Paid Training Join to apply for the Limited Slot - Non-Voice/Voice - Call Center - Paid Training role at Caldwell Communications Limited Slot - Non-Voice/Voice - Call Center - Paid Training For regular employees, we offer an industry-leading benefits package that includes: Competitive Salary 13th Month Pay HMO...

  • Voice Engineer

    3 weeks ago

    , , Philippines Lexmark Full time

    Join to apply for the Voice Engineer (Genesys Platform) | Hybrid role at Lexmark .Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.You will step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next, whether you’re just starting out or...

  • Retail Non-Voice Customer Care Specialist

    4 weeks ago

    , Metro Manila, Philippines Caldwell Communications Full time

    Retail Non-Voice Customer Care Specialist - Start ASAP Join to apply for the Retail Non-Voice Customer Care Specialist - Start ASAP role at Caldwell Communications For regular employees, we offer an industry-leading benefits package that includes: Competitive Salary 13th Month Pay HMO with 3 free Beneficiaries on Day One 20% ND Maternity/Paternity Leave...

  • Japanese Customer Service Representative

    2 weeks ago

    Philippines Movate Full time ₱150,000 - ₱250,000 per year

    Location: East Gate Business CentreExperience: 1 yearEducation Qualification: High school DegreeRoles and Responsibilities:Deliver excellent customer service by addressing inquiries and resolving issues through both voice and non-voice channels.Actively listen to customers to understand their needs and provide accurate, timely solutions in line with company...

  • Retail Voice Sales and Service Representative

    3 weeks ago

    , Metro Manila, Philippines Caldwell Communications Full time

    Overview Retail Voice Sales and Service Representative - Start ASAP at Caldwell Communications. Start ASAP. Benefits Competitive Salary 13th Month Pay HMO with 3 free Beneficiaries on Day One 20% ND Maternity/Paternity Leave Opportunity for rapid career growth for Top Performers Retirement/Life Insurance for Qualified Staff Work-life Balance Processes and...

  • Customer Experience Associate

    2 weeks ago

    , Metro Manila, Philippines Conduent Full time

    Customer Experience Associate - Healthcare Accounts (Voice & Non-Voice) 3 days ago Be among the first 25 applicants Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on...