Japanese Customer Service Representative

4 days ago

Philippines Movate Full time ₱150,000 - ₱250,000 per year

Location: East Gate Business Centre

Experience: 1 year

Education Qualification: High school Degree

Roles and Responsibilities:

Deliver excellent customer service by addressing inquiries and resolving issues through both voice and non-voice channels.

Actively listen to customers to understand their needs and provide accurate, timely solutions in line with company protocols.

Maintain comprehensive and accurate records of customer interactions, actions taken, and solutions provided.

Collaborate with internal teams to ensure consistent service delivery and customer satisfaction.

Required Skills & Desired Skills:

Proficiency in Japanese (JLPT N1 level or native fluency).

Willing and able to work onsite at East Gate Business Center, Antipolo City.

Flexible to work during Japanese business hours, including weekends and holidays, as needed.

Remote work flexibility may be offered when appropriate.

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Submit the form below to apply

Name(Required)

Email(Required)

Phone(Required)

Do you have experience working in a call centre environment as a Japanese CSR(Required)

Yes

No

How many years of experience do you have working as a Japanese CSR?(Required)

0-12 Months

more than 12+ Months

Are you flexible working in shifts?(Required)

Yes

No

Are you willing to work onsite at Antipolo?(Required)

Yes

No

Current Location(Required)

Attach Resume(Required)

Accepted file types: pdf, docx, doc, Max. file size: 10 MB.

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