Invoicing Specialist | Hybrid

Overview

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Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision. When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you’re just starting out or leading at the highest levels, this is a place to grow, stretch, and make real impact—across industries, countries, and careers. From engineering and product to digital services and customer experience, you’ll help connect data, devices, and people in smarter, faster ways. This is meaningful, connected work—on a global stage, with the backing of a company built for the future, and a robust benefits package designed to support your growth, well-being, and life beyond work.

Job purpose / mission / summary

The Invoicing Specialist works closely with various dedicated and support teams to produce the financial invoice to charge Lexmark customers for the cost of the offerings and services, while considering customer satisfaction by providing tailored documentation and acting as a liaison with other Lexmark teams to raise customer requirements.

The role supports the Sales and Marketing Operations Team by accurately recognizing revenue and related costs in a timely manner, guided by corporate financial policies, accounting instructions, and SOX regulations.

INVOICE PROCESSING AND DELIVERY

• Prepares the SAP financial invoice for accounts covered by Lexmark contracts.
• Prepares the final required customer supporting documentation that fits the specific requirements of the respective customers.
• Works with respective teams to accommodate changes in customer requirements and updates processes accordingly.
• Monitors the status of assigned accounts in the billing process to ensure invoices are delivered in a timely manner based on the pre-agreed delivery date with the customer.
• Delivers the SAP invoice and supporting documents to the customer by electronic mail, snail mail, or forwards to the Customer Operations teams responsible for final delivery.

REVENUE RECOGNITION

• Recognizes revenue of the respective accounts handled, primarily through the invoicing process or through creation/submission of accounting journal entries when invoicing cannot be executed for operational reasons.
• Collaborates with cross-functional teams to determine revenue recognition timing, criteria, and amount accuracy.
• Gathers requirements necessary to meet revenue criteria before final recognition.
• Coordinates with teams to determine and book the cost component of the recognized revenue.
• Works with internal audit to maintain established controls for revenue recognition.

CUSTOMER SATISFACTION

• Acts as the customer’s secondary point of contact to help raise concerns related to service billings and related matters.
• Coordinates with Lexmark teams to enable faster resolution of billing concerns.
• Collaborates with cross-functional teams to help clean and clear customer receivable ledgers and resolve issues impacting customers.

COMPETENCIES, SKILLS, KNOWLEDGE & ABILITIES

Knowledge base for accuracy and effectiveness

• Knowledge of the organizational structure of the sales and marketing team in the supported geography.
• Knowledge of the organizational structure of each dedicated team.
• Knowledge of Lexmark’s business model and offerings.
• Knowledge of issue escalation processes.

Financial and operational competence

• Intermediate accounting
• International Accounting Standards
• ERP functionalities; working knowledge of SAP financial module is a plus
• Intermediate knowledge of 2007 Microsoft applications (Word, Excel, PowerPoint)

Personal credibility

• Oral (conversational and public presentation) and written communication
• Interpersonal relationships
• Process facilitation
• Ability to drive continuous improvement and behavioral change

Education, experience & certifications – basic requirements

• Preferably a Bachelor’s degree in Accountancy, Management Accounting, or other business-related fields
• Preferably minimum 1 year experience in accounting; not required
• Licenses & certifications: no minimum requirement

How to Apply?

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• Associate

• Full-time

• Accounting/Auditing and Finance

• IT Services and IT Consulting

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