Us Customer Success Coordinator

3 weeks ago


Metro Manila Philippines Buscojobs Full time

Customer Support Specialist (Ms Dynamics Nav)

Posted today

Job Description

Duties and Responsibilities :

  • Diagnosing and solving customer software issues in relation to Microsoft Dynamics Business Central (NAV) and its associated components (e.g. Add-on, integration, Jet Reports, etc.)
  • Document issues and resolution including all interactions with customers using an online ticketing system (evodesk) based on Service Level Agreements
  • Liaise with consultants, developers, managers, and software vendors for any product issues
  • Contribute to knowledge base library by creating KB articles, blog post, release notes and change documents
  • Capture all support calls and ensuring time spent are recorded

Requirements :

  • A minimum of 3 years experience with Microsoft Dynamics Business Central (NAV) in a helpdesk support, consulting, or end user role
  • Strong functional expertise in core Microsoft Dynamics Business Central modules and business analysis skills
  • Excellent English verbal and written communication and problem solving skills
  • A highly developed sense of integrity and commitment to customer satisfaction
  • Experience with end user training
  • Relevant IT qualifications
  • Flexible hands on work attitude and ability to maintain consistent level of performance on multiple clients tasks and issues
  • Excellent PC skills including competency in the use of the Microsoft Office suite and Windows operating system
  • Knowledge of 3rd party products such as SQL, Jet Reports, PowerBI, Microsoft 365, and payroll concepts is an advantage
  • Strong negotiation ability
  • Strong attention to detail

Pay : Php80,000.00 - Php100,000.00 per month

Benefits :

  • Health insurance
  • Life insurance
  • Work from home

Schedule :

  • Day shift
  • Monday to Friday

Supplemental Pay :

  • 13th month salary

Application Question(s) :

  • How many years of experience using Microsoft Dynamics Business Central (NAV)?
Csr - Customer Support Rep Shaw Telco Fun

Pasig, Palawan Sutherland

Posted today

Job Description

You are joining Sutherland , a global business transformation company offering an integrated set of back-office and customer service support services.

One of the largest, independent process transformation companies in the world, Sutherland serves marquee clients in major industry verticals. With our head office in Rochester, New York, USA, Sutherland spans 60 location across 19 countries supporting 8 industries, focusing on delivering results that businesses can see, resulting in improved experiences that their customers can feel.

As a Sales Customer Service Associate , you are tasked to deliver high quality of service to the customers and clients of one of America’s largest multinational telecommunications conglomerates.

You are also expected to :

  • Provide an excellent customer service assistance to clients
  • Enjoy a set of Industry-leading benefits
  • Get paid while in training
  • Experience a set of global opportunities
  • Grab not a job, but a promising career

MINIMUM QUALIFICATIONS :

  • Finished at least 2 years in college (or High School Graduate + work experience)
  • Excellent English written and verbal communication skills
  • Good knowledge of computers
  • Ability to take the initiative to continuously enhance product, quality and technical skills

JOB HIGHLIGHTS :

  • Enjoy a set of Industry-leading benefits
  • Get paid while in training
  • Receive HMO and free dependent
  • Educational support for employees
  • Employee referral incentives
  • Vacation and Sick Leaves
  • We have sites nationwide that can be near your location
  • Stable & secured company

Benefits :

  • Paid training

Schedule :

  • 8 hour shift

Supplemental pay types :

  • 13th month salary
  • Overtime pay
  • Performance bonus

Education :

  • Senior High School (preferred)

Experience :

  • Customer Support Representative: 1 year (preferred)

Language :

  • English (preferred)
-technical Support Representative / Customer

Posted today

Job Description

Are You Looking For A Job? Here’s What Orbit Can Offer You.

  • 2k Non-Taxable Allowance
  • 20% Night Differential
  • 13th Month Pay
  • Monthly Incentives
  • Bonuses for Sales Account and Perfect Attendance Bonuses
  • Opportunities for Promotion
  • HMO through Maxicare
  • Freshers and Laterals, 4 dependents can be enrolled in our HMO after 6 months
  • Educational Reimbursement of 20,000 PHP Tuition Subsidy (For Travel Account only)

What you\'ll be doing?

  • Implement customer service programs when recommended.
  • Measure and match up service levels when needed.
  • Make guidelines to enhance operations and technical enhancements.

Receive just as much as P30,000 each month Grow with a global enterprise as you enhance the client care experience Be a part of one of the premier brand names in the world and feel the excitement of State-of-the-art Technological innovation Orbit Teleservices is an advanced Business Process Outsourcing Company providing high-quality yet cost-effective customer management and business process solutions. We are continuously looking for top talents to join our team. We achieve stability in our organization by treating our employees the same way we treat our valued clients.

Job Types : Full-time, Fresh graduate

Salary : Php18,000.00 - Php30,000.00 per month

Schedule :

  • 8 hour shift
  • Day shift
  • Flexible shift

COVID-19 considerations :

  • All Applicant must be Fully Vaccinated

Education :

  • Senior High School (preferred)

Language :

  • English (preferred)

Be The First To Know

About the latest Us customer success coordinator saas Jobsin Pasig

#J-18808-Ljbffr

  • , Pangasinan, Philippines Buscojobs Full time

    Overview We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Success Associate. In this role, you will be responsible for ensuring our members have a positive and successful experience at our gym. You will be the first point of contact for any member inquiries, concerns, or feedback and will work closely with...


  • , Aklan, Philippines Buscojobs Full time

    customer relations officer Posted today Job Description Generate Leads for Z lab Products and Services – from sourcing and turning it into Sales Determining customer needs and buying potentials Conduct regular telemarketing: Send mail proposals, Client Visit, Product Presentation, and Selling to new and Existing Clients Working effectively to expand...


  • Manila, National Capital Region, Philippines Yext Full time ₱250,000 - ₱450,000 per year

    In 2024, Yext acquired Hearsay Systems, bringing together two industry leaders to form one unified organization. By combining Yext's brand visibility expertise with Hearsay's best-in-class compliant engagement solutions, we're delivering even greater value to our customers. Our integrated approach unlocks a deeper set of data, insights, and recommendations...


  • , Ilocos Sur, Philippines Buscojobs Full time

    Us Customer Success Coordinator Saas jobs in S... Posted 1 day ago Job Viewed Tap Again To Close Job Description The client is Australia's leading specialist in jewellery and luxury watch insurance. We offer tailored coverage against loss, damage, and theft, giving our customers the confidence to enjoy their treasured items anytime, anywhere. With a strong...


  • , Davao del Sur, Philippines Buscojobs Full time

    US Customer Success Coordinator SaaS jobs in A... Job Description QUALIFICATIONS Bachelor's Degree in Marketing or Management 1-2 years experience in Customer Service or Sales and Marketing Proficient in Word, Excel and PowerPoint Must be approachable and accommodating Good in oral and written communication Willing to start immediately in Porac, Pampanga ...


  • , Metro Manila, Philippines Wing Assistant Full time

    About the Role We are seeking a Customer Success Trainer to develop, support, and elevate the performance of our Customer Success Managers (CSMs). This role combines coaching, quality assurance, and training delivery to ensure our CSMs are equipped to drive long-term client success. The ideal candidate has prior experience coaching CSMs or similar...


  • Manila, Philippines LexisNexis Risk Solutions Full time

    .**Summary:** The Customer Success team works closely with exhibitors and collaborates with various internal RX departments (including Sales, Marketing, Operations, etc) to ensure that our customers have the best experience at our events as possible. Exhibiting can be a complicated process and the Customer Success Executives work to make the process easier...


  • , Metro Manila, Philippines Buscojobs Full time

    Manager, Customer Success Posted today Job Description At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's...


  • Manila, National Capital Region, Philippines RELX Group Full time ₱1,200,000 - ₱2,400,000 per year

    Summary:The Customer Success team works closely with exhibitors and collaborates with various internal RX departments (including Sales, Marketing, Operations, etc) to ensure that our customers have the best experience at our events as possible.Exhibiting can be a complicated process and the Customer Success Executives work to make the process easier and...


  • , Metro Manila, Philippines Salesforce Full time

    Customer Success Manager - Philippines Salesforce is hiring a Customer Success Manager (CSM) for its Signature Success team in Manila. The CSM acts as the primary technical point of contact for Salesforce’s largest and most important customers in the Philippines, ensuring proactive customer success by understanding business goals, technical environments,...