
Client Success Manager
2 weeks ago
Overview
Associate Content Quality Specialist II at FactSet
Hiring: Client Success Manager
Company: Core Virtual Solutions (US company)
Work Setup: Fully Remote, Work-from-Home
Working hours: 8am - 5pm Pacific Time
Monthly Rate: $1000-$1100
Responsibilities- Manage Client relationship and VAs in operations including client concerns
- Facilitate Client and VA meet and greet
- Create Plans and strategies to address business/client needs related to operations
- Manage VA’s performance and behavior
- Prepares Monthly Business Review or update of growth
- At least 1 year of VA experience in US Real Estate / Healthcare account
- At least 1 year of Client coach | VA coach experience
- At least 1 year of BPO Managerial or Supervisory / Team Lead Experience
- 1 year of Sales experience
- Excellent communication skills, both verbal and written
- Self-starter with a strong work ethic, able to work without direct supervision
- Reliable high-speed internet, updated computer/laptop, webcam, and headset
- Familiarity with tools like Google Workspace, Zoom, and scheduling platforms
- Salary increase after 6 months.
- Performance-based annual appraisals
- Monthly medical allowance (after 6 months)
- Permanent remote position/work from home.
- Bi-weekly pay via WISE.
- Must be willing to provide character references. Please note that we will be unable to proceed with your application without a response from your previous employer.
Seniority level : Mid-Senior level
Employment type : Full-time
Industries : Outsourcing and Offshoring Consulting
Referrals increase your chances of interviewing at Core Virtual Solutions - Careers by 2x
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