Consumer Lines Claims Adjuster

3 weeks ago

Makati, Philippines AIG Full time

Overview

Consumer Lines Claims Adjuster – At AIG, we are reimagining the way we help customers manage risk. Join us as Consumer Lines Claims Adjuster to grow your skills and experience as a valued member of the team.

Our Claims teams are the proven problem solvers of choice for clients, delivering technical excellence and service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.

Responsibilities
  • Effectively manage high volume of claims by prioritizing tasks, utilizing claims systems efficiently, and ensuring timely resolution without compromising accuracy and customer service.
  • Demonstrate strong organizational and time management skills with the ability to handle large caseloads and tight deadlines.
  • Balance efficiency with attention to detail in high-volume claims environments.
  • Support internal and external audits and provide reports and data as required.
  • Collaborate with regional operations and support departments to address escalations and improve workflows.
  • Strive for continuous improvement on claim file handling with feedback and support through the Quality Assurance Review processes.
  • Contribute to maintenance of best practice procedures for express, intermediate to high value complex claims, consistent with global best practice.
  • Demonstrate a high standard of technical claims competence.
Qualifications
  • Bachelor’s degree, preferably related to insurance, business or risk management.
  • With ample experience in claims handling, preferably in Accident & Health Claims.
  • Strong understanding of insurance policies.
  • Good communication skills, both written and verbal.
  • Ability to manage multiple priorities and work with minimal supervision.
  • Proficiency in claims management systems and MS Office applications.
  • Ability to contribute effectively within a team environment.
  • Ability to work with claims stakeholders to directly influence claims strategy.

Ready to take your career to the next level? We would love to hear from you.

Equal Opportunity and Inclusion

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG values in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Benefits

We offer a comprehensive Total Rewards Program that focuses on health, wellbeing and financial security, as well as professional development.

Accommodation

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please contact

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