Remote Desktop Support

3 weeks ago


Marikina, Philippines Optum Full time

Provide technical support for BeyondTrust's remote desktop product, ensuring seamless integration and functionality within the client's SaaS environment. Troubleshoot and resolve issues related to remote desktop access, connectivity, and performance. Collaborate with cross-functional teams to implement and maintain secure remote desktop solutions. Conduct regular system audits and performance assessments to identify and address potential vulnerabilities. Assist in the deployment and configuration of remote desktop software and related components. Develop and maintain comprehensive documentation for system configurations, procedures, and troubleshooting guides. Stay current with industry best practices and emerging technologies to continuously improve support processes. Provide training and guidance to end-users and internal teams on remote desktop functionalities and best practices. Participate in On-Call support rotations to ensure 24/7 availability for critical issues. Job Qualifications Same as responsibilities listed above, no additional qualifications provided. WHAT WE OFFER Market Competitive Pay Levels Hybrid Retirement Plan Medical Plan (HMO) from Day 1 of employment Dental, Medical, and Optical Reimbursements Life and Disability Insurance Sick Leave Conversion Tuition Fee Reimbursement Employee Assistance Program (EAP) Annual Performance Based Merit Increases Employee Recognition Training and Staff Development Employee Referral Program Employee Volunteerism Opportunity All Mandatory Statutory Benefits WHO WE ARE Careers with Optum. We built an entire organization around one giant objective; make the health system work better for everyone. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. Job Details Seniority level: Mid-Senior level Employment type: Full-time Job function: Information Technology Industries: Hospitals and Health Care #J-18808-Ljbffr



  • Marikina, Philippines Helpware Full time

    Overview Position Summary: As a Tier 1 Technical Support Representative, you will be the first point of contact for customers seeking technical assistance. The role involves addressing basic technical issues, providing troubleshooting guidance. The Technical Support Specialist is responsible for day-to-day technical tasks via the Ticketing system, relating...


  • Marikina, Philippines Mass Markets Full time

    Position Overview MCI is a leading technology‑enabled business services company that delivers Customer Experience (CX), Business Process Outsourcing (BPO), and cloud technology solutions across multiple industries worldwide. We operate contact centers on‑site and remote, leveraging advanced technologies to enhance customer journeys and reduce costs....


  • Marikina, Philippines Remote VA Full time

    Medical Virtual Assistant / Intake Coordinator Job Type: Full-time / Part-time Location: Remote / On-site Overview The Medical Virtual Assistant / Intake Coordinator plays a crucial role in patient intake, administrative support, and healthcare coordination. This position ensures a seamless intake process while managing patient information, scheduling,...


  • Marikina, Philippines Strategic Staffing Solutions Full time

    Director | Talent Acquisition | Recruitment | Operations | Specialized Solution Services, an affiliate of Strategic Staffing Solutions (S3) STRATEGIC STAFFING SOLUTIONS (S3) Work Set-Up: Remote - Possibility of 1 or 2x onsite work per month Schedule: Should be fine with any shift (Not Shifting) SUMMARY We are seeking a skilled Pega Robotic Desktop Automation...

  • IT Support

    6 days ago


    Marikina City, National Capital Region, Philippines Rapid Technologies, Inc. Full time ₱204,000 per year

    Rapid Technologies, Inc.- Established in 2020, Rapid Technologies, Inc. provides the best low cost, high quality, and branded MAR Certified refurbished computers and laptops nationwide. As a value-added service to our customers, Rapid Tech also provides co-managed IT hardware support services for the units we supply.- Rapid Tech is an exclusive distributors...


  • Marikina City, National Capital Region, Philippines DAO 155, Inc. Full time ₱250,000 - ₱500,000 per year

    IT Support AssociateWe are looking for a proactive and skilled IT Support Associate to ensure the security, stability, and efficiency of our entire IT infrastructure. This role is critical in maintaining smooth operations across hardware, software, networking, and various IT systems. If you are a problem-solver with strong technical expertise and the ability...


  • Marikina, Philippines Magic Full time

    Magic Taguig, National Capital Region, Philippines Description Department: Support & Leadership Location: Philippines Compensation: $7.00 / hour About the Client Our client is a fast-growing education services company based in California, dedicated to providing personalized academic support to K–12 students. They specialize in college counseling, test...


  • Marikina, Philippines Skilled Wound Care Full time

    Skilled Wound Care is seeking an experienced Technical Support Specialist to join our team and provide exceptional technical support to clinical facilities, healthcare providers, and internal staff. The successful candidate will be responsible for resolving technical issues and providing clinical support through various communication channels, such as phone,...


  • Marikina, Philippines St Trinity Property Group Full time

    About the Role The IT Support Specialist is responsible for supporting the organization’s IT landscape from a systems and integrations perspective. Operating remotely, this role focuses on application troubleshooting, API integrations, automation workflows, and user support. Key Responsibilities Resolve support tickets related to software applications,...


  • Marikina, Philippines Sitruna - Amazon Experts ? Full time

    Amazon Brand Manager – Remote Join to apply for the Amazon Brand Manager – Remote role at Sitruna – Amazon Experts Full‑time remote position for candidates residing in the Philippines. 40‑hour week from Monday to Friday on a semi‑flexible schedule: 4 core hours aligned with UK morning (9 AM to 1 PM GMT) and 4 flexible hours to complete the...