Service Desk Engineer L1
4 weeks ago
Highlights Competitive compensation and benefits packages Continuous professional development and learning opportunities Regular engagement activities and events SERVICE DESK ENGINEER/ HELPDESK Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and be #DecidedlyDifferent ROLE OVERVIEW We are looking for a Service Desk Engineer/Helpdesk to be part of our team. MAIN RESPONSIBILITIES He/She will assist in the maintenance, support, and installation of devices and software for end users and customers. This includes installing, diagnosing, repairing, maintaining, and upgrading hardware and software while ensuring optimal performance. Provides support and maintenance of technologies as required to improve customers’ ability to leverage technology to support clinical operations. Interacts with end users and customers to obtain clarification of problems and provide resolution for system failures or degradations. Utilizes a ticket system to track work orders and escalates as appropriate. Sets up and installs hardware and software for end users. Repairs, configures, and maintains hardware and software for end users. Troubleshoots incidents for end users and customers. Maintains logs and device inventories. Contributes to knowledge base maintenance. Consults with management and/or senior team members to solve operational/repair/maintenance problems and help design methods and procedures to improve the efficiency, productivity and control of these operations. Requirements At least 3-years related experience and/or training is preferred. Must have enterprise/corporate experience. Microsoft or other relevant networks, systems, or administration certifications is a plus. Must possess the required level of skills and abilities to communicate and apply mathematical concepts and sound reasoning to successfully perform the essential duties and responsibilities of this job. Must be able to perform basic operations on a personal computer within the Windows operating system. Willing to work on our two sites. Zeta Tower, Robinsons Bridgetowne, Quezon City. Tower 1, Rockwell Business Center, Ortigas. #J-18808-Ljbffr
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Service Desk Engineer
2 weeks ago
Pasig, National Capital Region, Philippines Acceligent Solution, Inc. Full time ₱250,000 - ₱500,000 per year**JOB DESCRIPTION FOR SERVICE DESK ENGINEERThe Company:**Acceligent Solution Inc. is an Information and Communication Technology (ICT) integrator that has been providing comprehensive network infrastructure solutions and managed services to clients since 2014.What Are We Looking For?As a Service Desk Engineer, you will be a key member of our technical...
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Service Desk Engineer
1 week ago
Pasig, National Capital Region, Philippines Satellite Office Full time ₱1,500,000 - ₱3,000,000 per yearThe Service Desk Engineer will act as the first point of contact for technical support, providing timely and effective solutions to internal users across our US or Australian teams. This role is critical for ensuring smooth day-to-day operations and requires excellent communication skills and a customer-service-oriented mindset, honed in a global support...
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Service Desk Representative Sr
4 weeks ago
Pasig, Philippines Insight Technology Full timeSelect how often (in days) to receive an alert: Pasig, PH Requisition Number: Service Desk Representative Sr Location: The role will be a hybrid position located in Pasig, Philippines. Insight at a Glance 14,000+ engaged teammate s globally $9.2 billion in revenue Received 35+ industry and partner awards in the past year $1.4M+ total charitable contributions...
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Service Desk Representative Sr
4 weeks ago
Pasig, Philippines Insight Full timeOverview Requisition Number: Service Desk Representative Sr Location: The role will be a hybrid position located in Pasig, Philippines. Insight at a Glance 14,000+ engaged teammates globally #20 on Fortune’s World's Best Workplaces™ list $9.2 billion in revenue Received 35+ industry and partner awards in the past year $1.4M+ total charitable...
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IT Service Desk Representative
4 weeks ago
Pasig, Philippines Insight Full timeInsight Pasig, National Capital Region, Philippines IT Service Desk Representative Insight Pasig, National Capital Region, Philippines The Service Desk Representative is responsible for support of all desktop hardware, software and telecommunications equipment. As a Service Desk Representative you are the front line in support of Insight Customers. In this...
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IT Service Desk Shift Lead
4 weeks ago
Pasig, Philippines H2 Software Consulting Services Inc. Full timeEnsure that the H2 team complies with the clients policies and procedures; a. HR Policies and procedures are followed. b. Data privacy policies and procedures are followed. c. Responsibilities are being performed. Keeping Manager and client of status/progress by preparing needed reports. Train new hires and ensure onboarding procedures are regularly updated....
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IT Service Desk Shift Lead
4 weeks ago
Pasig, Philippines H2 Software Consulting Services Inc. Full timeEnsure that the H2 team complies with the clients policies and procedures; a. HR Policies and procedures are followed. b. Data privacy policies and procedures are followed. c. Responsibilities are being performed. Keeping Manager and client of status/progress by preparing needed reports. Train new hires and ensure onboarding procedures are regularly updated....
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Service Desk Representative
4 weeks ago
Pasig, Philippines Insight Technology Full timeLocation: This is a hybrid opportunity. Our office is located at 10F-11F Robinsons Cyber Omega Building, Pearl Drive, Ortigas Center, Pasig City 1605. About the Role As an IT Service Desk Representative, you are the front line in support of Insight Customers and will provide assistance via phone, email, and chat. You will also be responsible for supporting...
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Pasig, Philippines Orica Limited Full timeAdministrator - IT Service Desk (Spanish Speaker) Location: Pasig City, National Capital Region (NCR), PH, 1604 Company: Orica About Orica At Orica, it’s the power of our people that leads change and shapes our futures. Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have grown to...
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Administrator - IT Service Desk (French Speaker)
3 weeks ago
Pasig, Philippines Orica Full timeAbout Orica At Orica, it’s the power of our people that leads change and shapes our futures. Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world.It’s an...
