Service Desk Representative
4 weeks ago
Location: This is a hybrid opportunity. Our office is located at 10F-11F Robinsons Cyber Omega Building, Pearl Drive, Ortigas Center, Pasig City 1605. About the Role As an IT Service Desk Representative, you are the front line in support of Insight Customers and will provide assistance via phone, email, and chat. You will also be responsible for supporting all desktop hardware, software, and telecommunications equipment. Responsibilities Effectively manage issues through multiple forms of inbound requests including calls, e‑mails, chat, web forms, or client tracking/ticketing databases. Instruct end‑users in the appropriate use of equipment, software, and/or reference materials. Data entry: accurately prioritize, categorize, track, and log calls, tickets, chats, etc. following client or internal tracking protocols. Troubleshoot and resolve issues related to hardware/software, password resets, Microsoft operating systems, security, desktop applications, and peripherals. Work closely with other team members to identify and suggest resolutions and improvements. Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. Bring your hunger, heart, and harmony to Insight and unlock continuous opportunities to upskill, earn promotions, and elevate your career. What We’re Looking For Bachelor’s degree holder. 1 year / 6 months IT help‑desk experience in a corporate environment preferred. Excellent customer‑service and interpersonal communication skills. Flexibility with work schedule. What You Can Expect Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year. HMO on Day 1 with 2 free dependents. Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, or any other characteristic protected by law. #J-18808-Ljbffr
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IT Service Desk Representative
4 weeks ago
Pasig, Philippines Insight Full timeInsight Pasig, National Capital Region, Philippines IT Service Desk Representative Insight Pasig, National Capital Region, Philippines The Service Desk Representative is responsible for support of all desktop hardware, software and telecommunications equipment. As a Service Desk Representative you are the front line in support of Insight Customers. In this...
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Service Desk Representative Sr
4 weeks ago
Pasig, Philippines Insight Technology Full timeSelect how often (in days) to receive an alert: Pasig, PH Requisition Number: Service Desk Representative Sr Location: The role will be a hybrid position located in Pasig, Philippines. Insight at a Glance 14,000+ engaged teammate s globally $9.2 billion in revenue Received 35+ industry and partner awards in the past year $1.4M+ total charitable contributions...
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Service Desk Representative
4 weeks ago
Pasig, Philippines Insight Enterprises, Inc. Full timeSelect how often (in days) to receive an alert: Pasig, PH Requisition Number: IT Service Desk Representative Location: This is a hybrid opportunity. Our office is located at 10F‑11F Robinsons Cyber Omega Building, Pearl Drive, Ortigas Center, Pasig City 1605. Insight at a Glance 14,000+ engaged teammates globally Certified GPTW (Great Place to Work) $9.2...
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Service Desk Representative Sr
4 weeks ago
Pasig, Philippines Insight Full timeOverview Requisition Number: Service Desk Representative Sr Location: The role will be a hybrid position located in Pasig, Philippines. Insight at a Glance 14,000+ engaged teammates globally #20 on Fortune’s World's Best Workplaces™ list $9.2 billion in revenue Received 35+ industry and partner awards in the past year $1.4M+ total charitable...
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Service Desk Representative
4 weeks ago
Pasig, Philippines Insight Full timeOverview Requisition Number: IT Service Desk Representative Location: This is a hybrid opportunity. Our office is located at 10F-11F Robinsons Cyber Omega Building, Pearl Drive, Ortigas Center, Pasig City 1605. Insight at a Glance 14,000+ engaged teammates globally Certified GPTW (Great Place to Work) #20 on Fortune’s World\'s Best Workplaces™ list $9.2...
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Service Desk Representative
4 weeks ago
Pasig, Philippines Insight Enterprises Full timeOverview Requisition Number: IT Service Desk Representative Location: This is a hybrid opportunity. Our office is located at 10F-11F Robinsons Cyber Omega Building, Pearl Drive, Ortigas Center, Pasig City 1605. Insight at a Glance 14,000+ engaged teammates globally Certified GPTW (Great Place to Work) #20 on Fortune’s World\'s Best Workplaces list $9.2...
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Service Desk Representative
1 week ago
Pasig, National Capital Region, Philippines Insight Full time ₱30,000 - ₱60,000 per yearRequisition Number: IT Service Desk RepresentativeLocation: This is a hybrid opportunity. Our office is located at 10F-11F Robinsons Cyber Omega Building, Pearl Drive, Ortigas Center, Pasig City 1605.Insight at a Glance14,000+ engaged teammates globallyCertified GPTW (Great Place to Work)#20 on Fortune's World's Best Workplaces list$9.2 billion in...
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Service Desk Engineer
2 weeks ago
Pasig, National Capital Region, Philippines Acceligent Solution, Inc. Full time ₱250,000 - ₱500,000 per year**JOB DESCRIPTION FOR SERVICE DESK ENGINEERThe Company:**Acceligent Solution Inc. is an Information and Communication Technology (ICT) integrator that has been providing comprehensive network infrastructure solutions and managed services to clients since 2014.What Are We Looking For?As a Service Desk Engineer, you will be a key member of our technical...
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IT Service Desk Shift Lead
4 weeks ago
Pasig, Philippines H2 Software Consulting Services Inc. Full timeEnsure that the H2 team complies with the clients policies and procedures; a. HR Policies and procedures are followed. b. Data privacy policies and procedures are followed. c. Responsibilities are being performed. Keeping Manager and client of status/progress by preparing needed reports. Train new hires and ensure onboarding procedures are regularly updated....
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IT Service Desk Shift Lead
4 weeks ago
Pasig, Philippines H2 Software Consulting Services Inc. Full timeEnsure that the H2 team complies with the clients policies and procedures; a. HR Policies and procedures are followed. b. Data privacy policies and procedures are followed. c. Responsibilities are being performed. Keeping Manager and client of status/progress by preparing needed reports. Train new hires and ensure onboarding procedures are regularly updated....
